What is our primary use case?
My main use case for Inhubber is to handle documents related to employment agreements, contractor records, and policy papers in my day-to-day activities.
A specific example of how I use Inhubber for employment agreements or contractor records is when a contractor's deal is almost up. I locate the client's contract, check the agreed-upon terms, verify the expiration date, and review the terms of the agreement. After a brief overview, I am prepared to proceed with the meeting with the contractor.
What is most valuable?
The best features Inhubber offers, in my opinion, are the electronic signature and automatic date reminders, along with the access settings, which I also value highly because human resource papers are quite sensitive. I prefer that no one has access to them who does not have the level of authority to access such documents, making it easy for me to maintain confidentiality.
The electronic signature feature has been very helpful. In the past, if a client wanted to hire five people, we had to conduct a lot of back and forth with paperwork. With Inhubber, we can now handle it electronically, allowing us to send a file to the new hire, who can sign the document within the same day and send it back, greatly improving our process. I have saved around 70% of the time spent on contracts or per batch of new hires since switching to Inhubber, considering we used to spend a week on back and forth emails and now reduce that to one day.
What needs improvement?
Currently, I do not have any complaints about Inhubber as it is serving the function for which we onboarded it.
For how long have I used the solution?
I have been using Inhubber for almost two years. I use Inhubber for documenting HR related documents and other contracts.
What do I think about the stability of the solution?
Inhubber has been stable for us, with no issues of downtime or reliability. It is a very reliable tool, so I have no complaints.
What do I think about the scalability of the solution?
Inhubber's scalability is impressive. Over the last two years, as our client base has grown, we have not experienced any problems creating more client folders or onboarding new users on the platform.
How are customer service and support?
I have needed to contact customer support regarding a feature or setting, and my experience has been great. When I had a question about the automatic reminder feature, their team responded quickly and guided me through the process.
I rate the customer support a 10 out of 10 because they were quite helpful and speedy.
Which solution did I use previously and why did I switch?
Before Inhubber, we used paper for a lot of tasks. We did a lot of printing, scanning, and had basic computer folders. This method took too long for getting contracts signed and files often got lost, so moving to Inhubber provided a simple tool for electronic signatures, ensuring contracts stay safe and organized.
How was the initial setup?
My experience with pricing, setup cost, and licensing was very easy because it works online. I did not need any technical help. We simply created our client folders, uploaded our standard agreements, and started using it right away.
What was our ROI?
Since we started using Inhubber, we have saved on payroll by 40% as we have not needed to onboard as many employees for data entry or admin help, since there is not a lot of paperwork. The time spent on documents and gathering signatures has reduced by around 70%.
Which other solutions did I evaluate?
We did not evaluate other options before choosing Inhubber, as we did not have the time. It was the first product we encountered and after reading the reviews, we immediately saw it could save us time and money and make our lives easier.
What other advice do I have?
My advice to others looking into using Inhubber specifically targets those whose document organization is messy and who are looking to save time with paperwork. If someone wants to take advantage of digital electronic signatures, I would definitely encourage them to try it as it is worth it.
I believe the price of Inhubber is well worth it due to the time and paperwork it saves us on every single hire and every client interaction. I rated this review 9 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other