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IBM Operational Decision Manager Reviews

Vendor: IBM
4.3 out of 5
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What is IBM Operational Decision Manager?

IBM Operational Decision Manager is a comprehensive decision automation platform that helps you discover, capture, analyze, automate and govern rules-based business decisions. Anyone can work with it―from IT to business-line leaders. In seconds, it can authorize a loan, decide on a promotion or detect a cross-sell opportunity with high precision and customization. With IBM Operational Decision Manager, your applications will continuously remain up to date and well aligned with the changing business objectives of your organization. It is available in editions for both cloud and private cloud environments.

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IBM Operational Decision Manager is the #3 ranked solution in top Business Rules Management solutions and top CEP solutions. PeerSpot users give IBM Operational Decision Manager an average rating of 8.6 out of 10. IBM Operational Decision Manager is most commonly compared to Pega Platform: IBM Operational Decision Manager vs Pega Platform. IBM Operational Decision Manager is popular among the large enterprise segment, accounting for 78% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 28% of all views.
Buyer's Guide
IBM Operational Decision Manager
August 2025
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Helped 866,088 peers since 2012

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IBM Operational Decision Manager mindshare

Product category:
Business Rules Management
As of August 2025, the mindshare of IBM Operational Decision Manager in the Business Rules Management category stands at 32.0%, down from 34.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Rules Management Market Share Distribution
ProductMarket Share (%)
IBM Operational Decision Manager32.0%
FICO Blaze Advisor31.4%
Pega Platform27.5%
Other9.099999999999994%
Business Rules Management

PeerResearch reports based on IBM Operational Decision Manager reviews

TypeTitleDate
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonIBM Operational Decision Manager vs Pega PlatformAug 28, 2025Download
ComparisonIBM Operational Decision Manager vs FICO Blaze AdvisorAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
Pega Platform4.127.5%91%83 interviewsAdd to research
FICO Blaze Advisor4.131.4%77%8 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

  • "It is a scalable solution."
  • "ODM's most valuable features are that it's easy to define and divide business rules, and it can handle very large numbers of transactions per second."
  • "ODM provides an efficient, comprehensive way to manage all the applications. Regardless of the BPM tool we are using, we choose ODM because it's flexible."

Room for Improvement

  • "The solution's licensing cost needs improvement."
  • "ODM could be improved with better integration with other platforms."
  • "The only thing we have trouble with is integrating IBM ODM with the cloud. The product is on-prem, and we need to migrate the rules to the cloud. It's a hectic process."

Pricing

  • "It is an expensive solution."
  • "ODM's pricing could be more competitive as there are open-source business rules engines that are becoming standard."
  • "It was not a large cost. It was a one-time cost."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our IBM Operational Decision Manager Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business1
Large Enterprise10
By reviewers
By visitors reading reviews
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise138
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
28%
Insurance Company
15%
Healthcare Company
7%
Computer Software Company
6%
Transportation Company
4%
Government
4%
Outsourcing Company
4%
Educational Organization
4%
Retailer
4%
Performing Arts
3%
Media Company
3%
Logistics Company
2%
Wholesaler/Distributor
2%
Manufacturing Company
2%
Real Estate/Law Firm
2%
Recreational Facilities/Services Company
2%
University
2%
Wellness & Fitness Company
2%
Energy/Utilities Company
1%
Comms Service Provider
1%
Recruiting/Hr Firm
1%
Renewables & Environment Company
1%
Aerospace/Defense Firm
1%
Construction Company
1%
Legal Firm
1%
Non Profit
1%
Hospitality Company
1%
Consumer Goods Company
1%

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Learn more about IBM Operational Decision Manager

IBM Operational Decision Manager was previously known as IBM Operational Decision Management, ILOG JRules, IBM ODM, IBM WebSphere Business Events.

IBM Operational Decision Manager customers

Odyssey Transportation & Logistics Corporation, Swiss Customs, Athletes' Performance, L_elo, Versicherungskammer Bayern

Related questions

  • 5
Where can I learn about Operational Decision Managers?
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Product Categories

Product Categories
Business Rules Management
CEP

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IBM Operational Decision Manager Reviews Summary
Author infoRatingReview Summary
Technical Delivery Head at a tech vendor with 10,001+ employees4.0No summary available
IBM ODM Rules Developer at a tech services company with 10,001+ employees4.0I primarily use IBM Operational Decision Manager to manage business rules. Its most valuable features include the Decision Center, Rule Execution Server, and Rule Designer. However, the documentation is unclear, and there are limited open-source learning resources available.
Delivery Manager at Tech Mahindra Limited4.5We use IBM Operational Decision Manager to resolve complex business rules for our customers. The solution is robust, scalable, and easy to maintain. However, its licensing cost needs improvement. Previously, we used a slower Java-based approach.
Software Developer at a tech services company with 10,001+ employees4.5No summary available
VP at Aconcagua Software Factory S.A.4.5No summary available
CEO/President4.5No summary available
Data Manager at a transportation company with 10,001+ employees4.5No summary available
Partner at Acorn Solutions Group (acornsg.com)4.5No summary available