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GFI FaxMaker Reviews

Vendor: GFI
4.3 out of 5

What is GFI FaxMaker?

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GFI FaxMaker mindshare

As of May 2025, the mindshare of GFI FaxMaker in the Fax Software category stands at 5.3%, down from 5.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Fax Software

PeerResearch reports based on GFI FaxMaker reviews

TypeTitleDate
ProductReviews, tips, and advice from real usersMay 31, 2025Download
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TitleRatingMindshareRecommending
OpenText RightFax Fax Server0.036.2%0%0 interviewsAdd to research
 
 
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GFI FaxMaker reviews

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ML
IT Director at Thomas George Associates Ltd
Verified user of GFI FaxMaker
Jun 1, 2020
Product version discussed: 18.3
Increased our productivity significantly and enables us to fax images from our imaging system

Pros

"We use it so that it does create an email connection to the LAN and then it returns a message via email, to the user who sent it, with a followup as to whether it was successful or not. We're able to send faxes from all the PCs in our environment."

Cons

"One of the issues we have — and I'm not sure it's the product; I tend to believe it's usually the end-user that we're sending to — is that a lot of times we cannot connect. I'm not sure if it's a speed issue, whether we're sending too fast, whether it has something to do with their receiving, or whether it's an internet issue. But we experience about a 10 to 12 percent failure rate with faxes, where we have to fax again. "
RW
IT Professional / Team Leader at Aos Stahl GmbH und Co Kg
Verified user of GFI FaxMaker
May 21, 2020
Product version discussed: 6.1
Provides a mobile solution for our employees when on the road, but a push-install option for setup would help

Pros

"Since any of our employees can sign in to FaxMaker from anywhere around the world, if they have the software on their computer, they pretty much take their fax machine with them. It's very mobile."

Cons

"It would be nice if the server provided a self-deploying package, as an MSI. Maybe the updated versions have it, but if you are connecting to a new machine and you want FaxMaker installed on it, you would just connect the server and it would do a push-install. That would be nice."
Find out what your peers are saying about GFI FaxMaker. Updated May 2025
853,823 professionals have used our research since 2012.
HH
Systems Administrator at a tech company with 51-200 employees
Verified user of GFI FaxMaker
May 21, 2020
Reduces manual labor and costs

Pros

"The reporting is getting a bit better, as you can see what is coming though the line. We can now use the browser to get reports with the latest update. I also have information from up to four years ago regarding the fax statistics."

Cons

"I would like to see in the GFI FaxMaker console where the fax came from or was sent. Right now, I can only investigate the log file, make a record from it, and search by Excel when there was a fax."
AW
Manager of IT and Operations at B E S T Fluidsysteme GmbH
Verified user of GFI FaxMaker
May 11, 2020
Product version discussed: 20
A stable solution to get faxes into our document management system

Pros

"It is rather stable, and we need a stable solution to get faxes into our document management system. You just use it and don't have to fool around with it. "

Cons

"This is used as a legacy system. I don't think there will be that many faxes going forward. On the other side of the chain (with invoices), we have a postage stamp machine that has a similar career. Basically, everything is not online, as nobody receives faxes anymore."
PeerSpot user
Senior Network Administrator at a tech vendor with 11-50 employees
Verified user of GFI FaxMaker
May 14, 2020
Product version discussed: 15
Stable solution that is easy to scale up and across users

Pros

"The initial setup is not complex; it is clear and uncomplicated. If you can install software, then you can install FaxMaker."

Cons

"It is usable only with a local system. When everything is in the cloud, nobody uses it."
CS
System Administrator at a construction company with 201-500 employees
Verified user of GFI FaxMaker
Apr 5, 2020
We've been able to get rid of POTS lines altogether and continue faxing

Pros

"It lets us continue using fax without having to keep POTS lines in place. We've been able to get rid of POTS lines altogether and all we have is internet connections and phone lines. "

Cons

"It was a little rough in the beginning when we first deployed it. It would just stop working and we'd have to restart the server. It didn't throw an error; it just wouldn't work... Better error reporting would be an improvement that I would like to see."