FireMon Security Manager Reviews

FireMon Security Manager provides significant benefits by reducing casework and improving firewall management. Organizations experience time savings, maintaining uptime, and enhancing security by decreasing errors and misconfigurations. Automation and reporting efficiency contribute to successful project completion and better firewall hygiene. Although some challenges exist with scaling in complex environments, teams consistently accomplish tasks with accuracy. FireMon aids in effective change management, catching unintentional configurations and saving costs associated with manpower, offering value beyond direct financial gains.

Enterprise buyers evaluating FireMon Security Manager find its pricing reasonable, though not the cheapest, with well-structured licensing options and potential for discounts. Costs are typically annual, with fees based on device usage and per module. Some mention sticker shock due to per-device pricing but consider the investment worthwhile, citing good ROI and support tiers. While some users note higher renewal costs, others emphasize straightforward pricing with no hidden fees. Comparatively, it is often cheaper than competitors like AlgoSec and Tufin.

• "Its pricing is good. Compared to others, it is not so expensive."
• "It's a good value. From a licensing standpoint... it's very simple to understand, and gives us a good bang for the buck."
• "The pricing was very good during our initial year, but they increased it this year a little bit. The price is okay. It is not cheap, but it is still average."

Primary uses of FireMon Security Manager include optimizing firewall rules, ensuring compliance, and monitoring security changes. Companies utilize it for redundant and unused rule removal, proactive identification of issues, and tracking firewall changes. It helps maintain firewall hygiene, organize network configurations, automate processes, and manage security infrastructure. FireMon Security Manager is employed for auditing, reporting, and enhancing firewall security by providing a centralized view and visibility into network devices.

FireMon Security Manager's customer service is praised for excellent training sessions. Technical support is mostly competent and responsive, with high ratings, though some users note slow responses, particularly with development issues. Users appreciate the willingness to provide quick assistance and offer satisfactory resolutions. Support staff are generally knowledgeable, but occasionally need escalation. Users value their efforts in resolving challenges, though improvements in response speed are desired. FireMon's support is seen as helpful across different regions.

FireMon Security Manager’s initial setup is often described as simple and direct. Many found it easy with minimal assistance needed. Some installations faced challenges in more complex settings or with advanced features, requiring customization. Support was noted as helpful for those needing assistance, and professional services added value in certain implementations. Users appreciated the ease of use, although some advanced configurations demanded more expertise and time.

FireMon Security Manager is highly scalable, accommodating various organizations with diverse network environments. Users appreciate its flexible architecture and capability to handle numerous devices, with scalability primarily limited by existing licenses. It supports a wide range of vendors. Some encounter minor log management issues but find it robust for extensive deployment. The system can expand across multiple servers if needed and is praised for its seamless integration into existing infrastructures, offering significant adaptability.

FireMon Security Manager demonstrates strong stability with few incidents. Many users have noted seamless upgrades and reliable performance. Initial issues were resolved quickly, often with FireMon's support. Occasional server reboots are required for minor glitches, often related to system infrastructure rather than FireMon's software. Some encountered issues during upgrades or with specific components but appreciated quick resolutions. Most users experienced a stable system with little downtime, highlighting its efficiency and reliability.