What is our primary use case?
Cisco Meraki MV serves as my primary tool for enterprise physical security and operational monitoring. I use it for real-time surveillance of critical areas such as entrances, offices, data centers, and warehouses where our IT and OT equipment is located. It assists our teams on sites to monitor everything.
One project I can advise you about involved an enterprise site where we replaced old cameras with Cisco Meraki MV cameras for security and operational monitoring. I was involved mainly from the network side, ensuring that the cameras were correctly connected to the switching infrastructure, placed in the appropriate camera VLANs, received DHCP addresses, and had the required connectivity to the cloud. During the deployment, we had a few cameras shown offline. I worked on the Cisco Meraki MV dashboard together with switch port PoE and network checks to identify the issue and restored the connectivity.
What is most valuable?
One of the few features offered by Cisco Meraki MV is its cloud-managed video security with simple deployment, centralized monitoring, intelligent motion-based analytics, and secure remote access through the dashboard.
Cloud-managed security and easy deployment are among the main features I would recommend, and the motion sensors are also very effective.
One additional feature I would highlight is the intelligence built into Cisco Meraki MV cameras themselves. They can perform video processing and analytics at the edge, allowing me to obtain useful insights such as people and vehicle detection without depending entirely on a central video processing server.
From the organization perspective, the biggest positive impact has been the reduction of operational overhead with Cisco Meraki MV being cloud-managed. My team can centrally manage and monitor cameras across multiple sites without maintaining separate on-premises video management infrastructure. The main saving has been time and administrative effort. Centralized management has meant fewer on-site visits and less manual camera configurations. Troubleshooting has also been very fast through the dashboard, and the resolution time for any issues is minimal.
What needs improvement?
One limitation I have seen is the dependence on cloud connectivity. An internet or cloud connectivity issue can affect management and remote access. Licensing cost can be a consideration for large deployments. I would appreciate more advanced analytics and greater flexibility around integrations. Overall, the platform is very easy to deploy and manage.
For how long have I used the solution?
I have been working in my current field for the past fifteen years or more.
What do I think about the stability of the solution?
In our environment, Cisco Meraki MV has been quite stable and reliable. We have not experienced any significant platform-related downtime. The main reliability issues we have seen were generally network-related, such as PoE or internet connectivity, rather than the cameras themselves.
What do I think about the scalability of the solution?
In terms of scalability, it is one of Meraki's strengths. I can add cameras and sites easily through the Cisco Meraki MV dashboard without deploying additional on-premises VMS infrastructure.
How are customer service and support?
The Cisco Meraki MV support experience has been very good overall. I have contacted support for troubleshooting and configuration purposes, and the response has been generally very quick and technically useful. I had the opportunity to have their technical teams allocated to me within budget, and they were truly subject matter experts with strong technical skills. I would rate their customer support at nine out of ten. They are responsive, technically knowledgeable, and generally effective at resolving issues.
Which solution did I use previously and why did I switch?
We had a traditional on-premises CCTV solution before Cisco Meraki MV. We moved to Cisco Meraki MV because of its cloud-based management, easier deployment, quick deployment capabilities, and the analytics it provides.
How was the initial setup?
My personal experience with the pricing is that it is very reasonable for the functionality provided. The licensing can become significant at large scale. The initial setup cost was relatively straightforward because Cisco Meraki MV reduces the need for dedicated on-premises video infrastructure. The main ongoing cost is the Meraki licensing.
What was our ROI?
In terms of ROI, I have seen positive returns mainly through time savings and reduced operational overhead. I estimate around twenty to thirty percent less time spent on routine camera administration and troubleshooting. We did not reduce headcount.
What's my experience with pricing, setup cost, and licensing?
My personal experience with the pricing is that it is very reasonable for the functionality provided. The licensing can become significant at large scale. The initial setup cost was relatively straightforward because Cisco Meraki MV reduces the need for dedicated on-premises video infrastructure. The main ongoing cost is the Meraki licensing.
Which other solutions did I evaluate?
Before Cisco Meraki MV, I evaluated a few alternatives including Axis, Hikvision, and traditional VMS-based solutions. I ultimately preferred Cisco Meraki MV because of its cloud management, deployment capabilities, integrated analytics, and strong integration with our existing Meraki network infrastructure.
What other advice do I have?
One of the projects I can advise you about involved an enterprise site where we replaced old cameras with Cisco Meraki MV cameras for security and operational monitoring. I was involved mainly from the network side, ensuring that the cameras were correctly connected to the switching infrastructure, placed in the appropriate camera VLANs, received DHCP addresses, and had the required connectivity to the cloud. During the deployment, we had a few cameras shown offline. I worked on the Cisco Meraki MV dashboard together with switch port PoE and network checks to identify the issue and restored the connectivity.
My advice to others looking to use this product is to consider it if you want a simple, scalable, cloud-based video surveillance solution. Before purchasing, you should evaluate the licensing costs, internet connectivity requirements, and camera coverage to understand the product better. I would rate this solution nine out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?