Arctic Wolf Managed Risk's valuable features include its unbiased tool separate from patch management, providing awareness of vulnerabilities and misconfigurations through agent and external scans. It offers a security rating compared to industry standards, proactive alert management, and user-friendly interface. End-user awareness improvement, detailed vulnerability identification, quarterly evaluations, and over-communication are appreciated. Professionalism, integration capabilities, and effective reporting enhance usability and risk insight for organizations, especially those lacking talent to leverage cybersecurity tools.
- "I appreciate the professionalism of the tool and have faith in the results it delivers."
- "I appreciate the professionalism of the tool and have faith in the results it delivers."
- "The customer support is incredible."
Arctic Wolf Managed Risk could enhance ease of use and prioritize critical issues over less important ones. Users suggest adding patch management and improving the scanning feature to indicate resolved threats. Integration capabilities with existing tools require enhancement. Data presentation and AI-driven analysis need refinement. Scalability and dashboard reporting also need attention for better user experience.
- "The presentation of the data could be improved. I believe they have significant room for improvement, particularly in making better analysis of the vulnerability data and presenting those data more effectively."
- "The presentation of the data could be improved."
- "The major area for improvement is the lack of a patch management feature to resolve some of the vulnerabilities detected."