Adobe Creative Cloud for Business Reviews

Adobe Creative Cloud for Business has around 20-22 different applications as part of it. Although the suite has the full range of products that most customers need, the suite is divided and has applications from Photoshop, Illustrator, and InDesign. It has products that deal with UI/UX, photography, videography, print and publication. A wide range of segments is catered by a single suite product. Although many of these users could benefit from separate options, because there is only one suite option from Adobe, there is no separate product suite for a photography customer or a videography customer. Although Adobe sells all these online as separate options, for business users in India, there is no option to split up the suite.

The products that are consumed to the maximum within Adobe Creative Cloud for Business are probably Photoshop, InDesign, or Illustrator. These are the three main set of products that are consumed widely and can be used for a wide range of applications from UI design.

Adobe Creative Cloud for Business is a suite of different applications that comes with Firefly, which is an AI tool. Previously, if you took an image in Photoshop and wanted to make edits, most of the edits had to be done manually through selecting areas and making changes. With Firefly, you can prompt to make changes and it has become much faster than before.

Adobe Stock integrated with Adobe Creative Cloud for Business is also something that is used by a lot of companies. Although there are many options in the market other than Adobe Stock, the advantage of using Adobe Stock is that you can call a particular kind of creative asset within a particular application. For example, if a user is using Photoshop, they can call assets within Photoshop while working on a particular project and retrieve assets relevant to Photoshop. This makes it much easier for people to sort through data that is relevant to their particular project because they are calling it directly from within the project. The other important aspect of Stock is that it is all royalty free, which means that if you use any of their assets, you will not be infringing on any royalty that is part of somebody else's asset. Firefly is indemnified by Adobe up to $10,000, which means that if you create an image or a video using a prompt, Adobe will ensure that the asset you have created is unique to you and is indemnified by Adobe up to $10,000 US dollars. In that sense, it is a safer option than many of the other open tools where the content might be trained on images, videos, audio or text from open-source data, and the final output might have content that is somebody else's copyright.

The key benefits of Adobe Creative Cloud for Business would be collaboration, security, and familiar tools with a user interface that is designed for particular segments and verticals. Familiarity of the product is probably one of the key USPs that Adobe has because there was no competition for these set of products in the market until now. People who have training or who have studied or who are interested in creating creative content would have probably been trained on some of these Adobe tools. In that sense, it is easier for a company to acquire talent because all the users would know how to work on these tools than on competitive tools. Now competitive tools are coming into the market, but not many people know how a particular function works. Adobe has an upper hand in this regard.

Regarding Adobe Sensei, the AI engine, Adobe has been working on it for a very long period of time. However, it is not as agile as many of the other open tools or AI tools available in the market. The reason for this is that the data that Sensei uses to train its algorithm is not kept permanently within the database. If a client is using Sensei to create AI-based content, the content that you give for reference is stored for a small period of time because Adobe does not want to store any customer data permanently for reasons of privacy. Other AI tools ingest a lot of content that is part of the open market, including books, literature, video, and audio. Because they do not follow the same principles as Adobe, they are much further ahead than Sensei. Sensei has a very long way to go because of the limitations that come from choosing not to keep the data that the model is trained on permanently.

Adobe has a pricing policy which is very unusual. They offer the same set of products to an online user at 1/10th the cost while charging the business user a very high premium. Both essentially get the same products and services, which seems very unfair because the large chunk of the market still lies within the business use scenario. As a person who sells the product in the market, one of the biggest challenges we face is price. The price competition is within Adobe itself. They have a different price for the online user and a different price for the business user, with no parity between these prices. Although they consume the same set of products and services, if I were to sell an Adobe product worth $100 to a business user, the same product is available online for $10.

Adobe keeps bringing out updates without really testing them on any of the current operating systems. Many customers call back saying that they updated to a certain version and are facing issues, requiring them to roll back. These kinds of issues occur frequently.

We have been reselling Adobe for more than 15 years.

The stability rating for Adobe Creative Cloud for Business is six to seven on a scale of one to ten.

The scalability rating for Adobe Creative Cloud for Business is eight on a scale of one to ten.

I would rate Adobe's customer service at five on a scale of one to ten. Adobe can improve because as a business user, we pay almost 10 times more than an online user, but we still do not get any of the services that were promised. If there is an issue, there is chat support available, but there is no instantaneous support that will resolve a particular issue for a company buying Adobe Creative Cloud for Business. The resolution time is still very weak and many times the reseller is the one who supports the end customer.

The initial setup is not very straightforward. It can be more streamlined. There are many things within Adobe that could make deployment faster and better. However, it is still not very complicated.

There are many new products now which are coming into competition. Canva is one of the biggest competitors. Canva recently acquired a set of products called Affinity from a company called Serif in the UK. They have Affinity Photo, Affinity Publisher, and Affinity Designer, which are essentially replacements for Photoshop, Illustrator, and InDesign. These are the three main products that Adobe has an upper hand on. These three products have been acquired by Canva and are now free of cost for a Canva user. They do not have to pay money at all. This is definitely a competition because it is free and bundled as part of a package with Canva. Many users do not know how to use it, but because it is free, a lot of people will try and learn how to use it. Those who are not happy with Adobe prices will move on to these kinds of tools for their requirements. Regarding other products like Premiere Pro, there is competition from DaVinci, which is a competitive product used in the industry.

Adobe Creative Cloud for Business is one offering that provides collaboration, security, and familiar tools with a user interface designed for particular segments and verticals. Familiarity of the product is probably one of the key USPs that Adobe has, as there was no competition for these set of products in the market until recently. The Adobe Cloud backend allows all Adobe Creative Cloud for Business applications to store creative files and allow for collaboration within a team. It is not an infrastructure as a service and has nothing to do with cloud infrastructure. My overall rating for Adobe Creative Cloud for Business is seven out of ten.

It is widely utilized across various professional domains, with its applications serving multiple purposes. The primary focus consistently revolves around creativity which is predominantly divided into two main aspects. Firstly, there's the artistic dimension, where tools like Photoshop and Illustrator come into play, catering to a broad spectrum of creative endeavors. Secondly, the realm of videos takes center stage, encompassing aspects like animation and video editing. It is a versatile suite that finds extensive application in both artistic expression and video-related creative pursuits.

The standout feature lies in its ability to consolidate all essential tools for creative professionals into a unified platform. This integration facilitates a seamless workflow, where the various software applications collaborate effortlessly. Another key strength is the user-friendly interface, allowing for efficient and speedy completion of tasks without unnecessary complexity. Unlike some alternatives, Adobe's approach is not to artificially complicate the software; instead, it prioritizes user-friendliness. Having used similar software from other providers, I find Adobe's suite excels in communication between its components, contributing to a more streamlined and enjoyable creative process.

An important consideration is the increasing emphasis on accomplishing tasks in a world that's gradually shifting towards AI-driven productivity. It would be beneficial for Adobe to enhance certain tools and capabilities to function entirely online through a web browser. This approach would eliminate the need for powerful local systems, making the software more accessible. I would appreciate improved chat support, perhaps even integrating WhatsApp. Similar to Apple's approach, a simple clickable link could provide users with detailed information about the latest enhancements would significantly contribute to building trust and fostering affection for the product.

I have been using it for approximately nine years.

I haven't encountered any technical issues originating from the software itself. It has proven to be stable and reliable.

The question of scalability opens up new horizons, suggesting expansion and the exploration of novel features. For instance, the integration of AI is an evolving frontier, akin to what platforms like Runway are pioneering. Imagine if Adobe, especially in Premiere, could seamlessly generate a video from a text description, like envisioning someone riding a bicycle on the moon. If Adobe achieves such capabilities within its interface, it would epitomize scalability, representing a cutting-edge evolution in creative tools.

Raising complaints via email resulted in responses, but the process was slow and somewhat tedious. The delays in response can be discouraging, leading users to seek solutions on platforms like Google and YouTube through tutorials. Ideally, a more robust and quicker support system, would be beneficial.

The initial setup was simpler in the past, around 2015 or 2016. Users just needed to open the setup file, click through a few "next" buttons, select the installation location, and the software would be installed. However, with the advent of Creative Cloud and online integration, the process has become a bit more complex.

After installation, there are additional steps like opening pop-up windows, launching integrators, updating the app, logging in to your ID, and being redirected to web pages. This back-and-forth feels a bit messy and unnecessary, causing some confusion. Ideally, a more straightforward installation process would be preferable. 

The pricing is significant. Paying three to four thousand rupees per month translates to nearly forty to fifty thousand rupees annually.

Adobe Creative Cloud's comprehensive offer of around five to six hundred dollars provides access to the entire suite of forty to fifty software applications. However, users must recognize that not all products within the bundle may be relevant to everyone. In my case, for example, I would primarily use Photoshop, Illustrator, After Effects, Premiere Pro, and Acrobat Reader, while Dreamweaver and InDesign may not be necessary for my work. Opting for a customized package with just the two or three essential software applications, however, could potentially end up costing more than a subscription to the entire suite, emphasizing the need for careful consideration based on individual requirements. Overall, I would rate it eight out of ten.

Currently, we're using Adobe Creative Cloud with my team over at the Los Angeles Kings with Photoshop, Illustrator, Premier Pro, After FX, Media Encoder, Lightroom Classic, and Acrobat, depending on what we're using it for. Occasionally, we'll hop on in design. We use Photoshop, Illustrator, and Lightroom for the graphics side of the business. We use Premier Pro, After FX, and Encoder for video production.

Since we use Adobe Creative Cloud for every single touch point, it has improved our organization in multiple ways. The biggest improvement has been the AI feature with generative fill. It's been helping us when we have photography with vertical compositions or backgrounds that we need to expand. It does so rather quickly, as well as some of the new tools around it for having cleaner cutouts.

The most valuable feature of the solution is having access to the full Adobe Suite and seamlessly moving projects between themselves because it's such a cohesive ecosystem. As long as you're within that ecosystem, it lends itself really well to that. For example, we'll have files dynamically linked from Photoshop to After FX that work really well for us as a team.

Premier Pro's editing program crashes a lot. Adobe is quick to roll out updates and then fix bugs later on. We are waiting until things are in a better place and a little more stable for us. We're always hesitant to upgrade to the latest version until we have an understanding that everything is quite stable because we have quite a quick workflow as a sports organization.

It would be great if Adobe Creative Cloud added more 3D programs.

I have been using Adobe Creative Cloud for ten years.

I rate Adobe Creative Cloud a seven out of ten for stability.

I rate Adobe Creative Cloud an eight or nine out of ten for scalability.

The solution’s technical support is good.

Positive

The solution’s initial setup is very straightforward.

Adobe Creative Cloud was deployed across all of our workstations by two people in our IT department.

We have seen a return on investment with Adobe Creative Cloud.

The solution's pricing is pretty good for a complete cloud suite with many programs.

I am using the latest version of Adobe Creative Cloud. Adobe Creative Cloud is deployed on-cloud in our organization.

I would recommend Adobe Creative Cloud to other users.

Overall, I rate Adobe Creative Cloud a nine out of ten.

I utilize Adobe Creative Cloud as a unified bundle that includes various software applications. It is important to note that Adobe Creative Cloud is offered and utilized as a complete package.

The standardization of our software is based on color levels, shapes, parameters, and more. Adobe sets the market standard, so we rely on Adobe for color Pantone numbers and other specifications.

They have a significant weakness in photo editing, lacking options for node editing, non-linear decompositing, and layer management. This leads to storage issues, requiring a separate disk for scratching. Additionally, there's a lack of seamless integration between software like Illustrator and Photoshop, making collaborative projects challenging. Unlike Autodesk, there's no multi-format support.

I have been using Adobe Creative Cloud for 35 years. 

While generally stable, Photoshop, at times, lacks clarity in selections. For non-experts, the selection tool may be challenging due to its numerous options, including the automatic selection feature introduced recently. However, control over it isn't fully accessible for the average user; proficiency is necessary.

I haven't collaborated with large institutions, such as those working on films or animated projects. In scenarios where a team collaborates on rendering and color correction, software like Autodesk or Spok allows for easy division of tasks among users through nodes. Unlike these options, Adobe lacks the capability to efficiently distribute tasks in significant projects, prompting larger companies to switch to Autodesk .

I mentioned that Adobe is highly centralized, particularly in graphic design and publishing. For major projects, other alternatives are preferred due to their cost-effectiveness compared to Unix or Autodesk. Autodesk, in particular, tends to have significant glitches, especially when costs reach two to three hundred thousand dollars.

It's not overly complicated, but tracking updates through the Creative Cloud software is time-consuming. Subscriptions are mandatory, and if you opt for a one-year subscription, it ends abruptly without alternative options.

The price is appropriate for all enterprises, whether medium or small. 

We use the product in our marketing department to edit fonts, illustrations, and videos.  

Adobe Creative Cloud needs to improve the process of sending objects and files from one software to another. 

I rate Adobe Creative Cloud's stability a nine out of ten. 

I rate the product's scalability a seven out of ten. 

The tool's deployment is straightforward. 

We have seen ROI with the tool's use. 

You need to take time to learn the system. I rate the product an eight out of ten. 

We use the solution for training purposes. I train many clients on Creative Cloud. Also, I do some freelancing work in Photoshop, Illustrator, InDesign, After effects, Premiere pro, Acrobat, etc.

Creative Cloud now has Generative AI, which is very helpful for Day-to-day work and speeds up the workflow. It is pretty quick and accurate. Tools like Photoshop, Illustrator, Indesign, After Effects, Premiere Pro are industry standard for Graphics, videos, UX UI etc.

Some of the Software's have bugs depending from multiple version which can be fixed. 

I have been using Adobe Creative Cloud for 12 years.

The product is stable.

I rate Photoshop, Illustrator, InDesign and After Effects a nine out of ten, whereas for Premium Pro, I rate an eight out of ten.

No issues are scaling up, but installing the software takes a lot of storage space. Especially if you want to use multiple versions of the software.

I rate the solution's scalability a nine out of ten.

The initial setup is easy because you need to download the applications from one application which is Creative Cloud. Deployment depends on the Internet speed, but it is pretty fast and can be done within one hour.

There is a return on investment. I use it for freelancing, training, and consulting.

The solution is expensive for an individual to get the ROI.

Before you start using the tools, it's essential to learn the technicalities of it. Many people download the tool and begin trying items. They don't take step-by-step training. Since I'm also a part of Adobe forums, some people complain that the feature is not there, but it is there. They might not have explored the software properly.

Overall, I rate the solution an nine out of ten.