What do users think about their cloud backup solutions?
What do cloud backup software users look for when choosing software for their backup and recovery needs?
IT Central Station’s crowdsourced user review platform helps technology decision makers around the world to better connect with peers and other independent experts who provide advice without vendor bias.
In the review excerpts below, our users have ranked their cloud backup solutions according to valuable features, and share where they see room for improvement.
#1 Veeam Backup
Veeam Backup is ranked as the number one cloud backup solution of 2017 by our users -- but what do they really think about the tool?
How has Veeam Backup improved your organization?
Alberto Zampieri, Senior IT Engineer at a tech services company with 51-200 employees, shares:
“Let me start by mentioning that, before Veeam, my company used to backup data with Microsoft Robocopy”, writes Zampieri.
“With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run into the business hours.”
How could Veeam Backup be improved further?
Heidar Afjeie, IT Project Manager at a tech company with 501-1,000 employees writes:
The other thing that they need to consider is the integration between Veeam and other storage vendors to use all the array level features to make backups even faster and more efficient. I guess Veeam needs to have a look at the enterprise market and not get stuck with small or mid-range forever.”
IT Central Station users rank Code42 CrashPlan as the number two cloud backup solution of 2017.
What added value has Code42 CrashPlan given your company?
Andrew Salinger, Manager, IT at an engineering company with 1,001-5,000 employees, shares:
“We save our end users time and our IT admins time. Both users spend less time fixing faulty backup solutions on remote backup hardware and software that each can get messed up; bad drives, bad backup locations, etc., not enough space.”
“It has improved our ability to have complete backups for people on legal hold and also ensuring everyone is backed up for compliance reasons. The ease of use has helped our users be sufficient and cut down on technician time.”
What additional features would you suggest adding to Code42 CrashPlan?
Michael Scarpelli, Director, Information Technology and Technical Support at a consultancy with 501-1,000 employees shares:
“I would love the ability to export archives of old backup data in a .zip or something like that, but the system currently requires a restore to a workstation directly.”
#3 Acronis Backup
Acronis Backup is ranked as the number three cloud backup solution by our users during 2017.
How has Acronis Backup benefited your organization?
“I use two products. I use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space.
I'm a software developer and I'm often reconfiguring things. These tools help me backup my workstations and servers on a regular basis. They also help me reconfigure for a new project.”
#4 EMC Mozy Pro
IT Central Station users rank EMC Mozy Pro as the number four cloud backup solution of Q2 2017.
What added value has EMC Mozy Pro given your organization?
Daniel Mugamba, IT Specialist at Starwood Hotels & Resorts Worldwide, Inc., points to the data restoration feature as giving his company the most added value:
“The data restoration feature is the most valuable because the end user requires minimum support to recover lost data. Using the mobile client app has decreased the use of portable storage devices for data transfer.”
What additional features would you suggest adding to EMC Mozy Pro?
Mugamba continues to discuss the mobile client app, suggesting:
“Through the mobile client app, users are able to share documents with other applications, such as email.
I wish end users were also able to share documents within the Mozy client application without necessarily going through other apps.”
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Dell Technologies and others in Backup and Recovery. Updated: October 2026.
Veeam Data Platform serves as my primary solution for taking data backups of virtual machines, providing reliable backup, disaster recovery, and ransomware prediction capabilities. A specific example of how I use Veeam Data Platform for backup and disaster recovery involves an instant recovery situation with a historical critical application on one VM, where a storage-level problem occurred. Ve...
It is a useful solution for backing up and restoring computing environments, such as machines, physical servers, and workstations. It is an easy, stable, and reliable solution.
Veeam Data Platform could benefit from a simpler UI, deeper cloud-native features, more advanced analytics, and enhanced automation for larger-scale recovery.
The price could be optimized, and I am still waiting for support for physical hardware. However, it is currently easy to back up and restore environments with this software. So, there is room for improvement in the pricing model and support.
Download our free Backup and Recovery Report and find out what your peers are saying about Mimecast, Veeam Software, Acronis, and more! Updated: October 2026.