Refined process from customer view of sales to delivery.

VW
40 people affected
5 people managed
3 month project

Project Description

Gather gaps of unidentified process for sales to delivery from bottom-up to organized IT solution and business requirements
Provide from-to input/outputs layout to connect all processes of integrations
Connect the dot to complete whole puzzle


Highlights

Received recognition / award
Support from colleagues

Difficulties

Management had to be convinced
Steep learning curve
Large no. of people impacted