At organizational level, to handle the lead management of admission cycle, we earlier had one single Leadsquared account for 7 university campus.
Looking at the level of lead volume along with other complex journeys to handle the lead nurturing, the leadsquard account was migrated to 7 different campus wise account re structuring, enabling campus specific lead flow management, campaign management, atuomations,distribution and nurturing activities.
Will try and experiment with the integration of more service providers for whatsapp, dialer, lead publishers, voice bot and chat bot.
