IT Professional with 11 years of experience in overseeing IT operations and projects, directing end-user support, and ensuring on-time delivery of business solutions. Providing ‘HANDS-ON’ support. Related skills in planning and installations of applications support to end-users, coordinating with Project Management Teams and IT Business Partners during roll-outs of applications, hardware upgrades, Endpoint security, etc.
Masters in Information Technology from Jahangirnagar University
