Currently I have 22 years IT Experience ranging from Business Analytical, Project Management, Infrastructure Management, Voice/Call Centre Management, Technical Management and Departmental Management. I traveled extensively in Africa completing major projects mostly within the Telecommunication and Financial sectors.
Throughout my career I have worked with many technologies, most specific technologies would be:
- VoIP Technologies (Tadiran Telecom, Interactive Intelligence (CIC) and Cisco Voice, Elastics & Asterisk/ViciDial)
- LAN/WAN Technologies (Cisco Routers, Symantec SGS, Cisco Pix Firewalls, MPLS, VoIP Services, etc.)
- SAN Technologies (HP/Dell Solutions/Fibre)
- Backup Technologies (Veritas, Symantec Backup Exec, etc.)
- Fail-over/Redundancy Technologies (Fail-over Switches, Fail-over Routers, Load Balancing and Clusters)
- Microsoft Technologies (All Server Platforms, Office Platforms, OS Platforms and Applications)
- Linux Technologies (CentOS, Ubuntu, Kali, Asterisk, E-Vision, etc.)
- Network Cabling & Infrastructure Architect
- Project Management (Initiation, Planning, Execution and Closure)
- Risk Management (Context Establishment, Identify Risk, Analyze Risk, Evaluate Risk, Treat Risk)
- IT Departmental Management (Staff Management, Budgeting, Risk Analysis, Technology Forecasts/Upgrades, Business Processes, Business Analytics, Business Roadmap Planning)
- End-to-End Implementation, IT Business Process Management, Budgeting, Analytics Management, Project Management
- Voice to Application Integration
I believe in a hands-on approach to assist and mentor my staff with a paternalistic management style. This is proven to establish a team work environment without losing focus on business requirements and objectives.
Specialties: VoIP, Contact Centres & Technologies, IT Dept. Management, Project Management, Team Leadership/Management, IT Business Strategy, Infrastructure Management
Roodepoort Technical College
