I’m a seasoned IT professional with 15+ years working in IT. I specialize in Cisco voice and data networking. My primary focus is Unified Communications, however I’m also experienced in routing, switching, WiFi and network security. My skill set includes but is not limited to the following:
* Cisco CUCM (v4.2 - 9.1)
* Cisco Unity voice mail (v4 & 7) with and without Exchange integration
* Cisco Unity Connections 9.X
* Cisco WebEx v2
* Cisco Voice Gateways
* Cisco Routers
* Cisco Switches
* Cisco ASA devices
* Network sniffers such as Wireshark
* Butt sets, Fluke test equipment
* Project technical management / resource cordination
* Vendor management
* Riverbed Steelheads, physical and vitural
* Riverbed Central Management Console
I have installed, configured and managed Cisco VoIP systems around the world. Primarily in North America, but also in Great Britain, Germany and Switzerland. My work has included everything from basic day-to-day support, to visiting sites for initial survey and interviews through to cut over and day 1 support.
I am also experienced with public speaking, having spoke in front of both small and large groups.
Specialties: CCNA; CCNP Voice; CCNP Routing & Switching