Highly skilled and results-driven professional with over
16 years of diverse experience in Information
Technology Technical Support, Pre-Sales, and System
Administration. Proven track record as a responsible
Team Player for the Support Operations
Management Team, showcasing effective
management style and a solid understanding of
multicultural business environments. Proficient in
managing cross-functional groups and seeking
opportunities to grow in Pre Sales-Technical Support
and Management Roles. Fast learner with a can-do
attitude and exceptional customer support and
negotiation skills. Demonstrated expertise in product
positioning and solution designing. Committed to
staying updated with the latest technology trends
and constantly improving skills.