Why is Knowledge Management important for companies?

Knowledge Management is important for companies because:

• It helps in retaining and leveraging intellectual capital within the organization 


• It improves decision-making processes by providing access to accurate and up-to-date information 


• It fosters innovation and creativity by allowing employees to share ideas and information 


• It enhances customer service by providing employees with the knowledge needed to address customer inquiries effectively 


• It increases efficiency and productivity by reducing time wasted searching for information