The storage expansion in the product is a bit difficult to manage, especially when I have to modify a storage requirement of a particular area since it comes across as a complex job. I would like the tool to improve the licensing and cost model. The tool does not offer much support if, in a factory, there are other terminal clients or third-party clients. If we have to integrate it with such plants, it is difficult because there is no interoperability feature in the product.
There is room for improvement in support. The response time could be faster. Configuration and driver support could be simplified. Integrating profiles with Active Directory [AD] is still complex.
Head of Engineering at Informatics (Private) Limited
Real User
Nov 30, 2023
With VMware Horizon View, we could deliver it without any issues and meet the current requirements of our company's customers. The integration part and other such areas are present in the solution. If it can manage or if a user can integrate VMware Horizon View with thin clients or zero clients, then a user can have a single pane of glass for managing both the physical and the virtual environment then it could be a good addition since it is one of the only areas where the product lacks. The technical support offered by VMware is an area with certain shortcomings where improvements are required.
In VMware Horizon View, app volume is an area of concern where improvements are required. For certain applications, a lot of tremendous effort from my company's end had to be put in to configure the app volume, making it one of the most difficult parts of the product. In VMware Horizon View, for a stateless VDI, the configuration part of app volume is straightforward, as it can be done in a. When a user needs some type of persistent VDI, some more configurations need to be done. There are some shortcomings in VMware's support team, where improvements are required. My company can only use emails and not directly contact VMware's support engineer. Even if some issues suddenly crop up in the solution, my company is not in a position to contact VMware's support team.
I have not come across many of the product's weaknesses. Considering the tool's weaknesses, the product probably has scope for some improvement in the context of how the applications or Linux operating systems are delivered using VMware Horizon View. In general, I want VMware Horizon View's compatibility with Linux to improve.
The support can be improved because at present, there is some delay in responses even though they improved some Microsoft Team support. The system integration also needs some improvement.
There is room for improvement in security features. In the next release, perhaps they could add some 3D features to Horizon View, especially considering the concerns around ransomware and security.
Lead Converged Infrastructure Virtualization Engineer at a financial services firm with 1,001-5,000 employees
Real User
Feb 24, 2023
Initially, they had a VMware security server, which they replaced with a UAE server. The reason was to include more security features. They also included a load balancer feature on customers' demand. But, the paging server should have security enhancement features, which we can rely on and configure for small-scale businesses. They should provide high-end security at the initial stage. They are coming up with a hybrid cloud as well. There should be a function where one can connect and work; whenever not required, one can deprovision it. They should add things like voice interfaces. Whenever you need VDI, it should be a seamless experience. So those are the features I would like them to improve. If I want to do any upgrade, in case of a zero-day vulnerability, I have to log out of every system. Then, it could be CCM, or it could be patching, or some other solution. We need to wait for the user to come online. To tackle this issue, they should include a feature like Golden Image management. So that we can build multiple VMs.
The standard license does not include certain features. Customers do not understand the requirements for VGA solutions so education and marketing are needed.
The product could be improved by correcting how information is provided because we have issues with the client and the backend. The system is not designed to allow the client to log in easily and multiple passwords are required. This could be improved by requiring the client to input only the active directory username and password. The primary problem we are facing is logging in locally on the SIEM client as a local, then click on the Horizon Seven and then call or connect to the server connection, then use the administrative username and password to log in, which is difficult for the students when we are dealing with the student. This is the most challenging stage because the rest of the backend is okay. We would like to see improvements to this problem and understand why there is no compatibility between the SIEM client and the backend.
VMware Horizon View has worked a lot to improve the solutions. There are some issues in the delivery of the applications, such as network problems. You can lose your connection at times.
Cloud transformation & migration manager at Accenture company
Real User
May 18, 2022
The one thing that could be improved would be to implement more robust audio redirections. When we are talking on headphones, using Teams, or any other communicator, there shouldn't be any lag time, voices cutting out, or interrupted connections. It has improved from what it was initially, but there's still a way to go.
Enterprise Architect / Data Solution Architect at Hewlett Packard Enterprise
Real User
May 12, 2022
The cost of licenses is always a challenge. I would also like the deployment to be simplified and automated to be more streamlined. It would be helpful for managing. For example, if you are deploying 900, it would be nice to automate the management of groups of 30 or 40 or whatever you're doing. Automation and deployment tools would be good.
Manager Data Centre at a consultancy with 51-200 employees
Real User
Top 10
Feb 14, 2022
Reporting could be improved. We have 200-300 users and it's difficult to know who has logged in and when. We have to do this manually so having a tool that would enable the export of reporting would be useful and save a lot of time.
Director comercial at a comms service provider with 11-50 employees
Real User
Nov 2, 2021
One issue we had with this product was that the connection was unstable. Sometimes we had to force values so the end-user could continue working, which caused some information to get lost.
Storage Engineer at a tech services company with 201-500 employees
Real User
Oct 19, 2021
VMware Horizon View can improve by making it easier to use for first-time users. You should learn the whole concept of VMware to be able to use it. In a future release, VMware Horizon View could add better integration.
Systems Administrator at a financial services firm with 1,001-5,000 employees
Real User
Sep 14, 2021
They need to make troubleshooting, diagnostics, and error reporting a little better. There are too many consoles with different error messages to identify a problem and figure out how to fix it
Senior Application Developer at a computer software company with 201-500 employees
Real User
Jun 8, 2021
Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy. I don't know if it already has such a feature or whether it is doable, but it would be good to be able to use a thumb drive or something else or map a local directory as a drive to the VM.
Systems Engineer at a tech services company with 1-10 employees
Real User
May 19, 2021
I believe documentation could be improved. There's a product in the solution called DEM, which is for screening applications or importing settings into a particular app. In VDI machines your profile's replicated or just live-streamed from the supplier server. Things like Google Chrome, with all its different application settings and passwords and whatever, is stored in zip files that are extracted when you log in. Horizon works with this but documentation is lacking. The applications have changed so much, but the company doesn't seem to be keeping up with that. The product needs to be simplified, have more documentation, and some predefined applications so that users don't have to re-engineer things each time. For an additional feature, it would be great if they had automatic replication of all the stored profiles so we're not having to use third party tools to do the replication of their users' profiles. It would mean that you can use it as a disaster recovery server, as well as just active-active across data centers.
The solution could be more secure. Horizon is a recent addition in the sense that, due to COVID, we're working from home and those off-network devices also have to get secured. It's not only on-premises and the cloud infrastructure anymore. Your connectivity from the endpoints from the employees who are logged in from home also has to get brought in. The solution isn't quite mature yet. It needs more time to mature and to get more market recognition. The solution needs to work on its pricing. Compared to VMware Workspace ONE it should not be more in terms of cost.
The solution is quite expensive. They should work to lower the costs if possible. The deployment of the product can sometimes be difficult. It would be ideal if the whole process was more simplistic. There needs to be more documentation. If there was, it might help make the initial setup a bit easier. They need to provide users with more manuals. The technical support could be more responsive.
Technical Specialist at a tech services company with 201-500 employees
Real User
Feb 5, 2021
In the area of automation, there are some improvements needed in the solution. For an upcoming release, I would like to see more content available. There is not much content on the internet that is easily accessible or on the VMware site itself.
Technical Consultant at a aerospace/defense firm with 10,001+ employees
Real User
Sep 21, 2020
Sometimes when we log on, there are applications that are not visible. Technical support is only average and can be improved. In general, there are many things that can be improved.
Systems Engineer at a tech services company with 51-200 employees
Real User
Sep 6, 2020
There could be some improvement with the automation of the set up. If deployment and configuration were simplified, more companies will choose the product.
VMware Engineer at a tech services company with 51-200 employees
Real User
Jul 12, 2020
Our customers haven't really experienced any issues with the solution. I'm not sure if there are any features that are missing. The solution is very expensive.
Almost all VMware products are "designed" for the enterprise and it sometimes takes some wise wrangling to make it financially viable. And VMware doesn't make that easy. I think the SMB market is largely untapped and maybe even ignored.
VMware Horizon is a virtual desktop infrastructure (VDI) solution designed to allow users to create secure and scalable virtual desktops and applications that work on any device, from any location. These virtualization capabilities help simplify and speed up application delivery and greatly reduce enterprise costs.
VMware Horizon’s centralized management console provides IT admins with comprehensive control over all of their virtual desktops and applications, making them simple to manage and...
The solution must be faster and smoother.
The storage expansion in the product is a bit difficult to manage, especially when I have to modify a storage requirement of a particular area since it comes across as a complex job. I would like the tool to improve the licensing and cost model. The tool does not offer much support if, in a factory, there are other terminal clients or third-party clients. If we have to integrate it with such plants, it is difficult because there is no interoperability feature in the product.
We would like to see better performance with the product.
There is room for improvement in support. The response time could be faster. Configuration and driver support could be simplified. Integrating profiles with Active Directory [AD] is still complex.
With VMware Horizon View, we could deliver it without any issues and meet the current requirements of our company's customers. The integration part and other such areas are present in the solution. If it can manage or if a user can integrate VMware Horizon View with thin clients or zero clients, then a user can have a single pane of glass for managing both the physical and the virtual environment then it could be a good addition since it is one of the only areas where the product lacks. The technical support offered by VMware is an area with certain shortcomings where improvements are required.
In VMware Horizon View, app volume is an area of concern where improvements are required. For certain applications, a lot of tremendous effort from my company's end had to be put in to configure the app volume, making it one of the most difficult parts of the product. In VMware Horizon View, for a stateless VDI, the configuration part of app volume is straightforward, as it can be done in a. When a user needs some type of persistent VDI, some more configurations need to be done. There are some shortcomings in VMware's support team, where improvements are required. My company can only use emails and not directly contact VMware's support engineer. Even if some issues suddenly crop up in the solution, my company is not in a position to contact VMware's support team.
The solution’s stability and initial setup could be improved.
I have not come across many of the product's weaknesses. Considering the tool's weaknesses, the product probably has scope for some improvement in the context of how the applications or Linux operating systems are delivered using VMware Horizon View. In general, I want VMware Horizon View's compatibility with Linux to improve.
The product's initial setup process could be easier.
The support can be improved because at present, there is some delay in responses even though they improved some Microsoft Team support. The system integration also needs some improvement.
The product has to improve its performance and connectivity. The product should add security features.
There is room for improvement in security features. In the next release, perhaps they could add some 3D features to Horizon View, especially considering the concerns around ransomware and security.
Initially, they had a VMware security server, which they replaced with a UAE server. The reason was to include more security features. They also included a load balancer feature on customers' demand. But, the paging server should have security enhancement features, which we can rely on and configure for small-scale businesses. They should provide high-end security at the initial stage. They are coming up with a hybrid cloud as well. There should be a function where one can connect and work; whenever not required, one can deprovision it. They should add things like voice interfaces. Whenever you need VDI, it should be a seamless experience. So those are the features I would like them to improve. If I want to do any upgrade, in case of a zero-day vulnerability, I have to log out of every system. Then, it could be CCM, or it could be patching, or some other solution. We need to wait for the user to come online. To tackle this issue, they should include a feature like Golden Image management. So that we can build multiple VMs.
The customer service and support team could be better.
The standard license does not include certain features. Customers do not understand the requirements for VGA solutions so education and marketing are needed.
Horizon View could be more stable.
The product could be improved by correcting how information is provided because we have issues with the client and the backend. The system is not designed to allow the client to log in easily and multiple passwords are required. This could be improved by requiring the client to input only the active directory username and password. The primary problem we are facing is logging in locally on the SIEM client as a local, then click on the Horizon Seven and then call or connect to the server connection, then use the administrative username and password to log in, which is difficult for the students when we are dealing with the student. This is the most challenging stage because the rest of the backend is okay. We would like to see improvements to this problem and understand why there is no compatibility between the SIEM client and the backend.
I would like to see more useful monitoring within users and a more useful help desk.
The initial setup is a little complicated.
VMware Horizon View has worked a lot to improve the solutions. There are some issues in the delivery of the applications, such as network problems. You can lose your connection at times.
The one thing that could be improved would be to implement more robust audio redirections. When we are talking on headphones, using Teams, or any other communicator, there shouldn't be any lag time, voices cutting out, or interrupted connections. It has improved from what it was initially, but there's still a way to go.
The cost of licenses is always a challenge. I would also like the deployment to be simplified and automated to be more streamlined. It would be helpful for managing. For example, if you are deploying 900, it would be nice to automate the management of groups of 30 or 40 or whatever you're doing. Automation and deployment tools would be good.
Reporting could be improved. We have 200-300 users and it's difficult to know who has logged in and when. We have to do this manually so having a tool that would enable the export of reporting would be useful and save a lot of time.
Technical support could be better and faster.
One issue we had with this product was that the connection was unstable. Sometimes we had to force values so the end-user could continue working, which caused some information to get lost.
VMware Horizon View can improve by making it easier to use for first-time users. You should learn the whole concept of VMware to be able to use it. In a future release, VMware Horizon View could add better integration.
They need to make troubleshooting, diagnostics, and error reporting a little better. There are too many consoles with different error messages to identify a problem and figure out how to fix it
The most valuable feature of this solution has been security.
Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy. I don't know if it already has such a feature or whether it is doable, but it would be good to be able to use a thumb drive or something else or map a local directory as a drive to the VM.
I believe documentation could be improved. There's a product in the solution called DEM, which is for screening applications or importing settings into a particular app. In VDI machines your profile's replicated or just live-streamed from the supplier server. Things like Google Chrome, with all its different application settings and passwords and whatever, is stored in zip files that are extracted when you log in. Horizon works with this but documentation is lacking. The applications have changed so much, but the company doesn't seem to be keeping up with that. The product needs to be simplified, have more documentation, and some predefined applications so that users don't have to re-engineer things each time. For an additional feature, it would be great if they had automatic replication of all the stored profiles so we're not having to use third party tools to do the replication of their users' profiles. It would mean that you can use it as a disaster recovery server, as well as just active-active across data centers.
The solution could be more secure. Horizon is a recent addition in the sense that, due to COVID, we're working from home and those off-network devices also have to get secured. It's not only on-premises and the cloud infrastructure anymore. Your connectivity from the endpoints from the employees who are logged in from home also has to get brought in. The solution isn't quite mature yet. It needs more time to mature and to get more market recognition. The solution needs to work on its pricing. Compared to VMware Workspace ONE it should not be more in terms of cost.
The solution is quite expensive. They should work to lower the costs if possible. The deployment of the product can sometimes be difficult. It would be ideal if the whole process was more simplistic. There needs to be more documentation. If there was, it might help make the initial setup a bit easier. They need to provide users with more manuals. The technical support could be more responsive.
In the area of automation, there are some improvements needed in the solution. For an upcoming release, I would like to see more content available. There is not much content on the internet that is easily accessible or on the VMware site itself.
User profiles are something that needs to be improved.
The licensing models should be improved in some cases. In the future, I would like to see better support for application virtualization.
Sometimes when we log on, there are applications that are not visible. Technical support is only average and can be improved. In general, there are many things that can be improved.
There could be some improvement with the automation of the set up. If deployment and configuration were simplified, more companies will choose the product.
Our customers haven't really experienced any issues with the solution. I'm not sure if there are any features that are missing. The solution is very expensive.
Places such as universities are not suitable for this solution. The initial startup costs for this solution are relatively high.
Almost all VMware products are "designed" for the enterprise and it sometimes takes some wise wrangling to make it financially viable. And VMware doesn't make that easy. I think the SMB market is largely untapped and maybe even ignored.