Founder Director at a tech vendor with 1-10 employees
Real User
Top 10
Dec 18, 2025
Any RPA is never straightforward. It needs a lot of maintenance and it keeps requiring updates. There is a lot of maintenance required. Besides, the cost itself is not where it used to be six years back. I don't think my feedback is going to be any different from what you've been hearing. It is constant maintenance. It keeps breaking. You need to continue to evolve it and maintain it. The cost is another element which needs to improve because it's increasing and it is becoming prohibitive in some use cases. At the end of the day, you put in so much effort and the licensing and all those things are becoming expensive now. We are not seeing improved ROI because the bigger chunks of use cases we have already addressed. When we take it down to the medium size, the cost of development and deployment is something which is prohibitive and it doesn't make a good financial business case.
RPA automates repetitive and rule-based processes, allowing businesses to streamline operations and reduce human error. It integrates with existing systems to perform tasks like data entry and report generation without human intervention.With the ability to mimic human actions, RPA software enables organizations to optimize their workflows and boost efficiency. It is easily scalable and can handle complex workflows by operating continuously, unlike traditional manual processes. Users...
Any RPA is never straightforward. It needs a lot of maintenance and it keeps requiring updates. There is a lot of maintenance required. Besides, the cost itself is not where it used to be six years back. I don't think my feedback is going to be any different from what you've been hearing. It is constant maintenance. It keeps breaking. You need to continue to evolve it and maintain it. The cost is another element which needs to improve because it's increasing and it is becoming prohibitive in some use cases. At the end of the day, you put in so much effort and the licensing and all those things are becoming expensive now. We are not seeing improved ROI because the bigger chunks of use cases we have already addressed. When we take it down to the medium size, the cost of development and deployment is something which is prohibitive and it doesn't make a good financial business case.