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2020-10-22T09:59:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
  • 0
  • 20

What needs improvement with SevOne?

Please share with the community what you think needs improvement with SevOne.

What are its weaknesses? What would you like to see changed in a future version?

4
PeerSpot user
4 Answers
BB
Sr. Network Engineer at a comms service provider with 10,001+ employees
Real User
Top 10
2021-03-30T20:02:00Z
30 March 21

There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor.

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Wilmer Geo Velasquez - PeerSpot reviewer
Sr. System Manager at ATOS
MSP
Top 10
2021-03-30T16:18:00Z
30 March 21

One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development. In addition, you can take a device and look at all the metrics that are being collected or enabled. But having a quick map view of the KPIs versus the alerting policies that we've built around a device, and being able to map that quicker and have a one-to-one correlation, would be useful.

RA
Operations Engineer at a government with 5,001-10,000 employees
Real User
Top 20
2020-12-03T22:35:38Z
03 December 20

It sometimes does get false positives. Sometimes, it'll move something when it really wasn't a performance metric. I've seen it do that, but it's pretty much an automated tool for performance. We've only got about 500 virtual machines, so lots of times, I'm able to manage it physically, but it's definitely a nice tool for a larger enterprise that might be managing 2,000 or 3,000 virtual machines.

PeerSpot user
Analyst of Budgets and Financial and Administrative Information at a tech services company with 1,001-5,000 employees
Real User
Top 5
2020-10-22T09:59:00Z
22 October 20

As I mentioned before, there are cheaper solutions available. Earlier, our management team only managed ICMP, like IP SLA. That's why, at that point in time, we decide to use Cisco IP SLA. Well, I don't know if it's in development at SevOne, but some similar solutions offer end-to-end visibility, both regarding the server and also the network elements. Other solutions also include the server and some additional layers, like an operating system or database, and in some cases, the application, too; their network elements are designed for management-level. I don't know if SevOne plans on incorporating these features into their next release, but they should. On a scale from one to ten, I would give SevOne a rating of nine.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Aug 02, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 9 answers
Wilmer Geo Velasquez - PeerSpot reviewer
Sr. System Manager at ATOS
30 March 21
Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit.
BB
Sr. Network Engineer at a comms service provider with 10,001+ employees
30 March 21
The pricing has been fair. In addition to the standard licensing fees, we have the annual maintenance fee because we purchased the hardware from SevOne.
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Aug 02, 2022
If you were talking to someone whose organization is considering SevOne Network Data Platform, what would you say? How would you rate it and why? Any other tips or advice?
2 out of 14 answers
MD
Sr, IT Engineer
19 December 20
If you're asking for technical comments, then I can describe it in detail, but this is more general. For example, the IT operation can continue working the way it is, but they have to integrate SevOne into their environment. How do they want to do it? We don't know. It all depends on the different clients. I use a lot of tools, actually. Here are the things I can recommend about Turbonomics: Scale-up, scale-down. But again, for reporting purposes, sorry, no recommendation there. The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages, like C-Sharp, unless you want to use the Python tool. I don't know if the Python evokes the scripts in it. I think it does, but it's very, very hard. You need a developer to write the customized reports for whatever you're looking for. If a regular person were using Turbonomics, like admin folks, they wouldn't be able to do that, unless they are a programmer. They have to make it better for reporting. That's the first thing. Also the discount, like I mentioned about the Azure discount. It would be good if they could just get the number right. On a scale of one to ten, I am neutral because it is not too good and not too bad. I would give SevOne a five. In order to make it a 10, they would have to get their staff members highly active and focused on the customer's issues, and just focused on the product, on saving money. On-prem, they need to focus more on the Azure side of the house and cloud. The need to improve their internal technical knowledge and expertise. They need to hire really top-notch folks in Turbonomics.
Wilmer Geo Velasquez - PeerSpot reviewer
Sr. System Manager at ATOS
30 March 21
My advice is to have a good architecture review with SevOne to understand what your business needs are. Make sure that you are deploying the SevOne collectors as close to the network gear as possible, so you have the metrics with no latency over the network. The ease of use of the dashboard has improved, now that they've introduced Data Insight, which is their new visualization reporting engine. That is a little bit more user-friendly. They've made good progress with Data Insight to make things even easier. SevOne is an eight out of 10. They do a lot of things very well, but there are some areas that need some improvements and they're aware of them. They're working on them for future releases. Every tool has a niche environment, but there's no Holy Grail or perfect tool out there. Overall, we feel SevOne is well-positioned. It's a very strong tool. What I like about them is the support structure. Being able to collaborate with them, when we need some additional services or recommendations on the tool, is helpful. It's a tool that positions us very well to provide immediate service and meet the needs of the business.
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