Mainframe Systems Programmer at a tech services company with 10,001+ employees
Real User
Dec 25, 2022
I work a lot with the support side when there are issues. I see a lot of confusion about the various licenses. The licensing model is somewhat complicated. The product license has to be installed. Sometimes, when a license is expiring and I need a new one, it's hard to understand where those licenses are in the guest support portal. I've discussed this with ASG, and they've acknowledged that it's too complicated. It has had an impact. It's not that the product doesn't work, but we get messages from the user worried that the product will run out of support and their whole operation will be affected.
Workload Automation streamlines the execution and monitoring of complex workflows, enabling IT departments to improve efficiency and productivity. It integrates seamlessly with existing systems, making it indispensable for automating routine tasks and optimizing resource management.Workload Automation allows enterprises to automate batch processes, job scheduling, and data integrations while ensuring consistency and reliability. It provides comprehensive solutions that support both on-premise...
I work a lot with the support side when there are issues. I see a lot of confusion about the various licenses. The licensing model is somewhat complicated. The product license has to be installed. Sometimes, when a license is expiring and I need a new one, it's hard to understand where those licenses are in the guest support portal. I've discussed this with ASG, and they've acknowledged that it's too complicated. It has had an impact. It's not that the product doesn't work, but we get messages from the user worried that the product will run out of support and their whole operation will be affected.