2019-04-25T11:06:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
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What needs improvement with Radware DefensePro?

Please share with the community what you think needs improvement with Radware DefensePro.

What are its weaknesses? What would you like to see changed in a future version?

14
PeerSpot user
14 Answers
DRGoyal - PeerSpot reviewer
VP Technology at Rah Infotech
Real User
Top 10
2022-08-23T09:18:01Z
Aug 23, 2022

We would like to have seven-layer functionality.

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SB
Senior Product Manager - ICT Solutions, Marketing and Development of Cybersecurity at a comms service provider with 10,001+ employees
Real User
Top 20
2022-07-18T07:38:58Z
Jul 18, 2022

I started from scratch, from medium customers to bigger customers, and then maybe smaller ones. I would like to have more granular steps according to protected bandwidth, so the granularity should be better. For example, one gigabit of protected bandwidth, two gigabits, three gigabits, and so on. Right now, it's two, four, and six, something like that. It depends on the appliance, of course, as Defense Code 6 is the smaller one and next is 10 or 12. However, in general, the granularity could be better.

AC
Intrusion Detection Specialist at Installazioni Impianti S.p.A
User
2022-05-27T08:15:00Z
May 27, 2022

They need to increase the limit of devices that we can manage (currently it is 100). I manage a huge network and I am forced to use two and this is very uncorfortable. In the event of a power failure, it would be nice for the device to turn on again automatically. When managing a very large network it requires to have to contact the offices for a manual restart.

RaynielBadiola - PeerSpot reviewer
Technical Manager at Secur Links
Real User
Top 5Leaderboard
2022-02-07T11:35:00Z
Feb 7, 2022

I would like to see more graphics within the dashboard. Right now, you are required to buy tools in order to have a graphical representation for your monitoring.

SC
Security Specialist at a insurance company with 201-500 employees
Real User
Top 20
2021-02-26T14:58:36Z
Feb 26, 2021

The solution needs to improve its communication with users. Last year, there was a lot of silence on their end. There have been communication delays we would rather not deal with. There needs to be more reporting. I'd like to be able to see more information on traffic or the system's data. Right now, information is lacking, from what I can tell.

MM
Network Security Engineer at a computer software company with 51-200 employees
Real User
Top 20
2021-02-16T21:45:24Z
Feb 16, 2021

We are currently using the solution in conjunction with Cisco Firepower. In terms of the defense devices, I would like to see an improvement within the implementation and upgrade phases. The dashboard could be updated. It's just the one that is used with Internet Explorer 11 and with outdated Java. It's only a small part of their web interface and is not the entire dashboard. The implementation process could be a bit better.

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LM
Senior Solutions Architect with 51-200 employees
MSP
Top 20
2021-02-13T00:23:50Z
Feb 13, 2021

There are customers who don't want Firepower. Let's say they have Sophos or they have Palo Alto. We're trying to re-position Radware DefensePro as a separate appliance in their environment. The solution is a little more pricey than other options on the market. It could be a little bit more user friendly, however, that said, it's pretty decent compared to a lot of other vendors.

FB
Director Of Infrastructure at a educational organization with 1,001-5,000 employees
Real User
2020-11-02T18:29:36Z
Nov 2, 2020

The customer service needs to be improved. I do not mean the support, but specifically the customer service. They didn't listen to what we were asking for and what we needed. When we went to upgrade, we kept telling them what we needed and they would offer something else. It was as if we were trying to buy oranges and they would offer us apples. We corrected them and offered additional detail, yet they continued to come back and offer us the wrong solution. This was very expensive and ultimately, we decided to look elsewhere. This product would be improved if ongoing live monitoring with dashboards were added.

Muyideen  Adewale - PeerSpot reviewer
Information Systems Management Specialist at Mission Control NOC and Helpdesk Services
Reseller
2020-02-26T05:55:56Z
Feb 26, 2020

This solution may not cover all of the requirements in situations for which I am unfamiliar, and there is always room for improvement.

DRGoyal - PeerSpot reviewer
VP Technology at Rah Infotech
Real User
Top 10
2020-01-19T06:38:00Z
Jan 19, 2020

Better integration with the automated incident response platform, and the ecosystem in general, would be an improvement. Everything should be automated and seamless. I would like to see more focus on layer seven protection. This is the application layer.

SB
Senior Product Manager - ICT Solutions, Marketing and Development of Cybersecurity at a comms service provider with 10,001+ employees
Real User
Top 20
2019-10-10T09:25:00Z
Oct 10, 2019

There was occasionally a lack of communication between the distributors, the vendor, and companies that can affect how the solution operates or is implemented. The level of knowledge of the product by support was not so high in the past. There were miscommunications about integration capabilities. This is just something I noticed, and it was a few years ago, so I'm not sure if the problems have already been dealt with, or if it was a one-off case. The solution needs a bit more functionality. It would be good if DefensePro could have anti-bot functionalities in order to stop bots like web scrapers from getting onto our customers’ network. The solution should aim to be a multi-functional platform. It could be cloud as well, but offer a mix of functionalities under one line of products.

OS
Senior Engineer at a tech services company with 51-200 employees
Real User
2019-08-28T09:52:00Z
Aug 28, 2019

The documentation needs improvement and the best practices need adjustments. I find I spend a lot of time searching for information and documentation related to implementation. They need to provide better sources to make things easier. The performance needs to be better. The solution needs high availability. It would help you avoid some of the trouble with configuration.

Victor López Medina - PeerSpot reviewer
Implementation Engineer at a comms service provider with 51-200 employees
Real User
2019-06-13T12:36:00Z
Jun 13, 2019

Converting or offering integration with the cloud solution would improve the product. Maybe a solution that does more to track the behaviors for the site and enhance the intelligence and proactive behavior.

HG
Head Of Operations at Rah Infotech Pvt Ltd
Reseller
2019-04-25T11:06:00Z
Apr 25, 2019

We have no problem at all with Radware DefensePro. I have recommended it to more than 50 clients with no complaints about the interface's ease of use. There are some technical issues. For first time users, the security configuration is a continuous learning process. It is not easy. Radware DefensePro requires a continuous learning process. Using this technology, we can improve our network. That is why we recommend the product for security monitoring. Based on the different attack mechanisms, we use Radware DefensePro to provide security for our clients' networks very effectively.

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Hi Sean, What is your user case? i.e. Enterprise, Service Provider, MSP etc. I am partial to A10 Thunder TPS. Regards, Darryl Theron 
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