Information Security Specialist at Methanex Chile SpA
Real User
2021-08-17T14:24:00Z
Aug 17, 2021
We are using the TRAP console that has a Linux-based UI, which is not user-friendly. The TAP console looks very advanced. Currently, we are maintaining three different consoles, and it is sometimes hard to switch between them or try to grab the data. Customization can be improved in a much better way. The KB documents that they have published should also be improved. Their technical support should be improved in terms of response time. It can take a couple of days for the support agents to get back. Microsoft and Okta provide support in a couple of hours.
What is advanced threat protection? Advanced Threat Protection (ATP) consists of the group of practices and tools used to prevent advanced cyber attacks. Usually, ATP solutions will combine network devices, web gateways, endpoint agents, malware protection systems, and a centralized management dashboard. The solutions can be delivered as software or as managed services.
Advanced protection tools designed to defend against known and unknown attack vectors. Organizations use ATP to...
We are using the TRAP console that has a Linux-based UI, which is not user-friendly. The TAP console looks very advanced. Currently, we are maintaining three different consoles, and it is sometimes hard to switch between them or try to grab the data. Customization can be improved in a much better way. The KB documents that they have published should also be improved. Their technical support should be improved in terms of response time. It can take a couple of days for the support agents to get back. Microsoft and Okta provide support in a couple of hours.