Information Security Specialist at Methanex Chile SpA
Real User
Aug 17, 2021
We are using the TRAP console that has a Linux-based UI, which is not user-friendly. The TAP console looks very advanced. Currently, we are maintaining three different consoles, and it is sometimes hard to switch between them or try to grab the data. Customization can be improved in a much better way. The KB documents that they have published should also be improved. Their technical support should be improved in terms of response time. It can take a couple of days for the support agents to get back. Microsoft and Okta provide support in a couple of hours.
Advanced Threat Protection offers comprehensive tools designed to safeguard against sophisticated cyber threats. It provides proactive security measures, including threat detection and prevention, to ensure network and data integrity.These solutions utilize advanced analytics and machine learning to detect and neutralize potential threats in real-time, focusing on early identification of threats to minimize breaches. Its sophisticated capabilities are aligned with the evolving complexity of...
We are using the TRAP console that has a Linux-based UI, which is not user-friendly. The TAP console looks very advanced. Currently, we are maintaining three different consoles, and it is sometimes hard to switch between them or try to grab the data. Customization can be improved in a much better way. The KB documents that they have published should also be improved. Their technical support should be improved in terms of response time. It can take a couple of days for the support agents to get back. Microsoft and Okta provide support in a couple of hours.