nOps can be improved by having their account managers be more responsive and treat customers that are tail spend a little bit better than enterprise customers. I understand that smaller customers spend less money with nOps, but it still would be nice to be treated in a good manner with fast and prompt follow-up and response.
Director of infrastructure at a healthcare company with 51-200 employees
MSP
Top 10
Jul 8, 2025
The system works as expected, within the limitations of AWS itself. They just refreshed the UI and added even more options to the product, but for our use case, we are fine. From the features, I would like to see RDS RIs and maybe better visibility on how the engine is deciding whether to use spot or on demand, to replace the instance or not
Cloud Management solutions are essential for businesses looking to effectively manage cloud resources, optimize performance, and reduce costs across diverse cloud environments.These solutions provide functionalities that enable organizations to oversee applications, data, and services on private or public cloud platforms. Users highlight that an efficient Cloud Management tool integrates seamlessly, providing visibility and control without excessive complexity. Many solutions focus on...
nOps can be improved by having their account managers be more responsive and treat customers that are tail spend a little bit better than enterprise customers. I understand that smaller customers spend less money with nOps, but it still would be nice to be treated in a good manner with fast and prompt follow-up and response.
I do not think there are any improvements needed; we are overall happy with the product. nOps does the job we need just fine.
The system works as expected, within the limitations of AWS itself. They just refreshed the UI and added even more options to the product, but for our use case, we are fine. From the features, I would like to see RDS RIs and maybe better visibility on how the engine is deciding whether to use spot or on demand, to replace the instance or not