I think that the data query that is used for data cloud language should be improved. It's really hard to query actual data from the platform. The free tech search is also super slow and sometimes you have to wait for 20 or 30 minutes to get results. Because of this, I have to use a cloud language that is similar to the SQL language, both of which are quite hard to use. I also think that the user experience is a bit damaged and can be improved since the platform is not as intuitive as it should be.
I don't use the solution very often, and therefore it is hard to say if areas are lacking. They could have better support. Now that they've merged, they are moving towards a portal system, which isn't very helpful. You used to get support via email, which was better.
I think that the data query that is used for data cloud language should be improved. It's really hard to query actual data from the platform. The free tech search is also super slow and sometimes you have to wait for 20 or 30 minutes to get results. Because of this, I have to use a cloud language that is similar to the SQL language, both of which are quite hard to use. I also think that the user experience is a bit damaged and can be improved since the platform is not as intuitive as it should be.
I don't use the solution very often, and therefore it is hard to say if areas are lacking. They could have better support. Now that they've merged, they are moving towards a portal system, which isn't very helpful. You used to get support via email, which was better.