Program Manager at a hospitality company with 51-200 employees
Real User
Top 5
Sep 4, 2025
There are some drawbacks that I would mention. To be frank, enterprises always look for cost benefits, so Kaspersky could implement some price benefits. Additionally, regarding know-how, if I am an experienced person it's fine, but when someone novice is working with it, they need information about why certain actions are required. Security is a field that is very vast, and implications are not known to everyone. In future updates, a quick walk-through and know-how features would be beneficial, such as information text at relevant places. This will increase usability. Feature-wise, an impact analysis would be a really good addition.
In different locations, they're priced differently, but that's mainly marketing rather than the product features. I managed to get a cheaper one, so I'm fine with that. Maybe they have too many packages. It's very difficult to differentiate among their own packages. They should have guidance on how the customer would decide. Kaspersky do has some information, but to me, it's not explanatory. Moreover, people are getting internet smart homes and all that. So total security that would cover all those would be good. We have all the connected devices right now. I'm not sure how they're gonna do it, but having a way to help me scan and expose vulnerabilities on those devices would be great. Right now, it protects the PCs, not the IP cameras that we use. And all those things in your home are connected. I don't see that. Maybe I'm not aware if they have any offering, but they probably should think about it. So, I would like to have total coverage for the individual household that would include all of the connected devices.
For mobile access, I have the same browser profile for both my mobile and laptop. On my laptop, everything is secure, but when I use the same profile on my mobile, there's a chance of downloading potentially harmful files. The solution doesn't notify me even though the profile is enabled. It would be helpful to receive notifications on mobile devices as well. It might be helpful to have notifications on mobile devices, especially if the same browser profile is used on both mobile and laptop. If something unsafe is accessed on mobile, it would be beneficial to receive a notification. This would be helpful for mail security as well.
Engineer, Enterprise Products at SLT Visioncom Pvt Ltd
Real User
Nov 23, 2023
There are no shortcomings in the product since it delivers what I require. The customer support of the product is an area with shortcomings where improvements are required. Kaspersky's customer support should provide support and guidance to the end users of Kaspersky Security for Internet Gateway. I want a guideline framed for Kaspersky Security for Internet Gateway consisting of your cases to help users with the initial installation process.
Learn what your peers think about Kaspersky Security for Internet Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
Kaspersky Security for Internet Gateway is a comprehensive security solution designed to protect businesses from a wide range of cyber threats. It provides advanced protection against malware, phishing, spam, and other types of cyber attacks, ensuring that businesses can operate safely and securely online. The solution is easy to deploy and manage, with a user-friendly interface that allows administrators to configure and monitor security policies from a central location. It also includes...
There are some drawbacks that I would mention. To be frank, enterprises always look for cost benefits, so Kaspersky could implement some price benefits. Additionally, regarding know-how, if I am an experienced person it's fine, but when someone novice is working with it, they need information about why certain actions are required. Security is a field that is very vast, and implications are not known to everyone. In future updates, a quick walk-through and know-how features would be beneficial, such as information text at relevant places. This will increase usability. Feature-wise, an impact analysis would be a really good addition.
In different locations, they're priced differently, but that's mainly marketing rather than the product features. I managed to get a cheaper one, so I'm fine with that. Maybe they have too many packages. It's very difficult to differentiate among their own packages. They should have guidance on how the customer would decide. Kaspersky do has some information, but to me, it's not explanatory. Moreover, people are getting internet smart homes and all that. So total security that would cover all those would be good. We have all the connected devices right now. I'm not sure how they're gonna do it, but having a way to help me scan and expose vulnerabilities on those devices would be great. Right now, it protects the PCs, not the IP cameras that we use. And all those things in your home are connected. I don't see that. Maybe I'm not aware if they have any offering, but they probably should think about it. So, I would like to have total coverage for the individual household that would include all of the connected devices.
For mobile access, I have the same browser profile for both my mobile and laptop. On my laptop, everything is secure, but when I use the same profile on my mobile, there's a chance of downloading potentially harmful files. The solution doesn't notify me even though the profile is enabled. It would be helpful to receive notifications on mobile devices as well. It might be helpful to have notifications on mobile devices, especially if the same browser profile is used on both mobile and laptop. If something unsafe is accessed on mobile, it would be beneficial to receive a notification. This would be helpful for mail security as well.
There is room for improvement in terms of the pricing.
There are no shortcomings in the product since it delivers what I require. The customer support of the product is an area with shortcomings where improvements are required. Kaspersky's customer support should provide support and guidance to the end users of Kaspersky Security for Internet Gateway. I want a guideline framed for Kaspersky Security for Internet Gateway consisting of your cases to help users with the initial installation process.
The solution is expensive because our customers switched to another solution after a year, and they said it was because of the price.