The integration with identity federation portals or IAM tools such as Okta can be improved. A specific issue I encountered was that I had to manually sync Okta passwords to Jamf passwords to enable logging into the Mac because I did not have the device access feature from Okta, as I was already using Jamf for the identity federation on Mac. This integration can be improved. I think the dashboards and the admin portal could be better.
Technical Analyst at a tech vendor with 10,001+ employees
Real User
Top 10
Apr 3, 2026
I recommended a feature that is missing for zero-touch. In my last client engagement, they asked whether we can add the system to domain within the enrollment. I believe this is not currently possible. For that kind of issue, I have created a policy and provided the feature so that devices can be enrolled without putting any credentials from the self-service. My first recommendation is to add the ability to join the system to domain during the enrollment process. Another big issue for us is that when I have updated macOS from the software update, I cannot see the progress of how many systems are going to install for macOS. For example, after I have updated macOS from the software update after creating a smart group, I cannot see the progress. To get the progress, I need to manually open the inventory of every device and check the history.
The integration with identity federation portals or IAM tools such as Okta can be improved. A specific issue I encountered was that I had to manually sync Okta passwords to Jamf passwords to enable logging into the Mac because I did not have the device access feature from Okta, as I was already using Jamf for the identity federation on Mac. This integration can be improved. I think the dashboards and the admin portal could be better.
I recommended a feature that is missing for zero-touch. In my last client engagement, they asked whether we can add the system to domain within the enrollment. I believe this is not currently possible. For that kind of issue, I have created a policy and provided the feature so that devices can be enrolled without putting any credentials from the self-service. My first recommendation is to add the ability to join the system to domain during the enrollment process. Another big issue for us is that when I have updated macOS from the software update, I cannot see the progress of how many systems are going to install for macOS. For example, after I have updated macOS from the software update after creating a smart group, I cannot see the progress. To get the progress, I need to manually open the inventory of every device and check the history.