The integration with identity federation portals or IAM tools such as Okta can be improved. A specific issue I encountered was that I had to manually sync Okta passwords to Jamf passwords to enable logging into the Mac because I did not have the device access feature from Okta, as I was already using Jamf for the identity federation on Mac. This integration can be improved. I think the dashboards and the admin portal could be better.
Technical Analyst at a tech vendor with 10,001+ employees
Real User
Top 10
Apr 3, 2026
I recommended a feature that is missing for zero-touch. In my last client engagement, they asked whether we can add the system to domain within the enrollment. I believe this is not currently possible. For that kind of issue, I have created a policy and provided the feature so that devices can be enrolled without putting any credentials from the self-service. My first recommendation is to add the ability to join the system to domain during the enrollment process. Another big issue for us is that when I have updated macOS from the software update, I cannot see the progress of how many systems are going to install for macOS. For example, after I have updated macOS from the software update after creating a smart group, I cannot see the progress. To get the progress, I need to manually open the inventory of every device and check the history.
Find out what your peers are saying about JAMF, Idira by Palo Alto Networks, Amdocs and others in AI Customer Experience Personalization. Updated: June 2026.
The integration with identity federation portals or IAM tools such as Okta can be improved. A specific issue I encountered was that I had to manually sync Okta passwords to Jamf passwords to enable logging into the Mac because I did not have the device access feature from Okta, as I was already using Jamf for the identity federation on Mac. This integration can be improved. I think the dashboards and the admin portal could be better.
I recommended a feature that is missing for zero-touch. In my last client engagement, they asked whether we can add the system to domain within the enrollment. I believe this is not currently possible. For that kind of issue, I have created a policy and provided the feature so that devices can be enrolled without putting any credentials from the self-service. My first recommendation is to add the ability to join the system to domain during the enrollment process. Another big issue for us is that when I have updated macOS from the software update, I cannot see the progress of how many systems are going to install for macOS. For example, after I have updated macOS from the software update after creating a smart group, I cannot see the progress. To get the progress, I need to manually open the inventory of every device and check the history.