The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.
Remote Access provides businesses the ability to connect to a device or network from any location. It's essential for companies seeking efficiency and flexibility as it enables users to work beyond the traditional office setting, which can improve productivity and streamline operations.Businesses use Remote Access solutions to extend their workforce capabilities, providing secure and reliable connections to enterprise resources from anywhere. As organizations expand globally, having a...
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.
Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting.
This solution requires that the PC is "on" in order to reach it remotely. If the PC is hung then it requires a reboot.