Senior Security Consultant at a tech services company with 1,001-5,000 employees
Consultant
Feb 4, 2020
To make this solution much better, they must have a user-friendly configuration interface. I'm working for a partner site, so for the technical portion, it must have great troubleshooting stats. For example, Arbor doesn't have web application firewall capabilities, and sometimes I need that capability. If a solution doesn't have it, I have to add additional solutions. This is confusing and it drives the solution price up.
The reporting should be much better because it's really hard to generate reports with F5. We export the reports to other file extensions and then have to import them in order to create a graph. The reporting should be much, much better. The TM (Traffic Management) shell also needs improvement. You need to have Linux knowledge in order to use the shell. The user interface could be better, as well. We have complaints about the reliability of this solution. However, because we are in Iran and there are licensing restrictions, we cannot use other, more recognized products, such as the Palo Alto Networks Firewall, or Cisco. We also cannot use cloud-based security because of sanctions.
The product could be improved on the global load and the integration with the other solution like Cisco and Dell EMC. As a representer of the operation, we prefer to have one platform which can accommodate all types of integration. We are also looking for more improvements in the security policy configuration.
Learn what your peers think about F5 Silverline Managed Services. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
F5's Silverline Managed Services is a SaaS solution delivering DDoS protection, managed Web Application Firewall (WAF) services, and managed Shape Security Fraud and Anti-bot solutions.
Silverline services include 24x7 access to F5's Security Operations Center (SOC). F5's expert security professionals use F5 products with state-of-the-art security tools to ensure the best protection possible. As an add-on to Silverline DDoS or WAF services, Silverline Threat Intelligence integrates dynamic...
To make this solution much better, they must have a user-friendly configuration interface. I'm working for a partner site, so for the technical portion, it must have great troubleshooting stats. For example, Arbor doesn't have web application firewall capabilities, and sometimes I need that capability. If a solution doesn't have it, I have to add additional solutions. This is confusing and it drives the solution price up.
The reporting should be much better because it's really hard to generate reports with F5. We export the reports to other file extensions and then have to import them in order to create a graph. The reporting should be much, much better. The TM (Traffic Management) shell also needs improvement. You need to have Linux knowledge in order to use the shell. The user interface could be better, as well. We have complaints about the reliability of this solution. However, because we are in Iran and there are licensing restrictions, we cannot use other, more recognized products, such as the Palo Alto Networks Firewall, or Cisco. We also cannot use cloud-based security because of sanctions.
The product could be improved on the global load and the integration with the other solution like Cisco and Dell EMC. As a representer of the operation, we prefer to have one platform which can accommodate all types of integration. We are also looking for more improvements in the security policy configuration.