VDOT Webmaster at a government with 10,001+ employees
Real User
Top 10
Sep 22, 2026
I cannot remember specifically how Crownpeak Digital Experience Management can be improved, but I think there were some excellent engineers working on those issues. The interface of Crownpeak Digital Experience Management was getting a little outdated, but it was holding up, and that was the main thing.
Customer support is very responsive, but migration could use more work, although they are actually doing a lot with that right now to automate website migration. Migration is a new area, and of course, it could use more work; I would rate it maybe an eight or nine, knowing that there is always room for improvement.
Digital Experience Platforms (DXP) are integrated suites of tools designed to ensure engaging, consistent customer experiences across multiple digital touchpoints. These platforms cater to businesses looking to enhance their customer engagement and streamline their digital marketing efforts.
Offering a comprehensive solution for managing customer experiences, DXPs integrate content management, personalization, analytics, and more. By utilizing these platforms, businesses can deliver...
I cannot remember specifically how Crownpeak Digital Experience Management can be improved, but I think there were some excellent engineers working on those issues. The interface of Crownpeak Digital Experience Management was getting a little outdated, but it was holding up, and that was the main thing.
Customer support is very responsive, but migration could use more work, although they are actually doing a lot with that right now to automate website migration. Migration is a new area, and of course, it could use more work; I would rate it maybe an eight or nine, knowing that there is always room for improvement.