Senior Sales Engineer at a tech services company with 11-50 employees
Real User
Top 10
Sep 1, 2026
CrowdStrike Falcon Insight XDR should have a manual guide or a user guide, as everything I have learned required me to put my hands on it, start a lab, and read the whole documentation. We can automate many processes through AI, which would be useful for us as partners to understand not just CrowdStrike Falcon Insight XDR but all CrowdStrike products more quickly so we can go to market and sell these products swiftly. CrowdStrike Falcon Insight XDR is amazing, but I have heard that Palo Alto has a better UI interface, so maybe it is time to see what else can be improved regarding UX. My experience with pricing, setup cost, and licensing could be better. I feel there is a lack of materials to assist sales engineers and account executives. Though we have to learn independently, it would help if the CrowdStrike LATAM team could be more accessible, as information often feels obfuscated. I have studied on my own and developed a method to license correctly and understand the need for additional ingestion or retention. The scalability of CrowdStrike Falcon Insight XDR is good, though the process to apply it could be better. This is something we need to work on with our account executives from CrowdStrike.
Senior Manager at a consultancy with 11-50 employees
Real User
Top 20
Sep 1, 2026
CrowdStrike Falcon Insight XDR can be improved by expanding the number of built-in integrations. It has a lot included out of the box, but you still run into outliers and things that are not available yet, so the more they build on that, the better it will get. I cannot think of any additional features that should be included in the next release at this time.
Learn what your peers think about CrowdStrike Falcon Insight XDR. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
CrowdStrike Falcon Insight XDR provides adversary-driven detection and response across endpoints and beyond. It combines AI-powered endpoint detection and response with integrated threat intelligence and expert context to deliver high-quality, context-rich detections that help security teams identify and prioritize sophisticated threats.
Automated leads and Charlotte AI, combined with attack-path visibility, adversary context and MITRE ATT&CK mappings, help analysts investigate incidents...
CrowdStrike Falcon Insight XDR can be improved with a little more positive press about how good you are.
CrowdStrike Falcon Insight XDR should have a manual guide or a user guide, as everything I have learned required me to put my hands on it, start a lab, and read the whole documentation. We can automate many processes through AI, which would be useful for us as partners to understand not just CrowdStrike Falcon Insight XDR but all CrowdStrike products more quickly so we can go to market and sell these products swiftly. CrowdStrike Falcon Insight XDR is amazing, but I have heard that Palo Alto has a better UI interface, so maybe it is time to see what else can be improved regarding UX. My experience with pricing, setup cost, and licensing could be better. I feel there is a lack of materials to assist sales engineers and account executives. Though we have to learn independently, it would help if the CrowdStrike LATAM team could be more accessible, as information often feels obfuscated. I have studied on my own and developed a method to license correctly and understand the need for additional ingestion or retention. The scalability of CrowdStrike Falcon Insight XDR is good, though the process to apply it could be better. This is something we need to work on with our account executives from CrowdStrike.
CrowdStrike Falcon Insight XDR can be improved by expanding the number of built-in integrations. It has a lot included out of the box, but you still run into outliers and things that are not available yet, so the more they build on that, the better it will get. I cannot think of any additional features that should be included in the next release at this time.