IT Developer III at a government with 5,001-10,000 employees
Real User
Dec 9, 2020
Their technical support could be better. There were times where, when we reported bugs, they would fix one bug but add another one. That's probably because of their support model. A lot of organizations are developing software using Agile rather than the Waterfall method, so things are happening all over the place. You get things quicker, but sometimes one fix will break another one or add other bugs.
BMC AMI DevX is a mainframe DevOps platform for IBM Z environments that helps development and platform engineering teams increase release velocity, reduce change risk, and build a sustainable mainframe developer workforce. Whether the priority is attracting the next generation of mainframe talent, safely evolving decades of business-critical code, accelerating release velocity, or demonstrating development ROI to leadership — BMC AMI DevX is designed to address all on a single platform. Teams...
Their technical support could be better. There were times where, when we reported bugs, they would fix one bug but add another one. That's probably because of their support model. A lot of organizations are developing software using Agile rather than the Waterfall method, so things are happening all over the place. You get things quicker, but sometimes one fix will break another one or add other bugs.