Their technical support could be better. There were times where, when we reported bugs, they would fix one bug but add another one. That's probably because of their support model. A lot of organizations are developing software using Agile rather than the Waterfall method, so things are happening all over the place. You get things quicker, but sometimes one fix will break another one or add other bugs.
Software Configuration Management is a process aimed at maintaining consistency in the performance and functionality of a software product during its lifecycle. This involves managing changes, tracking project performance, and ensuring integrity across development environments.Utilizing Software Configuration Management ensures quality and reliability in software projects by systematically handling changes. It aligns development processes with business goals, controls versioning, and reduces...
Their technical support could be better. There were times where, when we reported bugs, they would fix one bug but add another one. That's probably because of their support model. A lot of organizations are developing software using Agile rather than the Waterfall method, so things are happening all over the place. You get things quicker, but sometimes one fix will break another one or add other bugs.