App. Manager at a political organization with 501-1,000 employees
Real User
Top 10
Jan 19, 2026
The specific network design is done by another company, and we just manage the access switches, in fact, the local access switches on the LAN. I don't think there is much prioritization in our network for the moment. I don't think that the users see much about it; it's transparent for users. Whether there is a Cisco switch or an Alcatel-Lucent OmniSwitch LAN Switch, the user doesn't care. We are not expert users, but we are users for maintaining and keeping the situation alive, not experts of network switch programming. I'm not an expert of the switches to say what's missing. For smaller sites with 10 persons or so, it's sometimes not so easy to choose Alcatel-Lucent OmniSwitch LAN Switches.
A customer expressed dissatisfaction with the color of the switches, preferring black over the current color, which is close to white. While the color is not a personal concern, my earlier preference was for all products to be extendable in one large stack since some equipment limits stacking to four elements instead of eight.
SNOC Service Delivery Engineer at a financial services firm with 10,001+ employees
Real User
May 4, 2023
I am not sure from the client's perspective what can be improved in the tool. From my perspective, service provisioning in the solution needs to improve. One of the things I noticed is the physical components that need to be improved. In general, the way the product is put together is not well done. For instance, in Cisco, things come together very nicely. Also, from a price point perspective, the product is very different from the other solutions. One of the things that Cisco does a lot better than Alcatel is the way that products are put together, especially in terms of how the brackets fit or the way switches are mounted. Also, components that need to be removable components so that they can provide a better view in general to its users, like Cisco.
Learn what your peers think about Alcatel-Lucent OmniSwitch LAN Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
There is no OEM support in India so RMAs need to be sent to France, which takes a long time if the hardware is faulty. Having regional support in India would be very helpful.
Alcatel-Lucent OmniSwitch LAN Switches offer a single interface for effortless configuration, appealing to users familiar with Cisco or HP, and enabling seamless integration within hospitality.These switches streamline network management through a user-friendly interface, simplifying operations for hospitality and military applications. Supporting stacking up to eight switches, they enhance scalability and feature robust security. The appealing design of Alcatel APs and simplified management...
The specific network design is done by another company, and we just manage the access switches, in fact, the local access switches on the LAN. I don't think there is much prioritization in our network for the moment. I don't think that the users see much about it; it's transparent for users. Whether there is a Cisco switch or an Alcatel-Lucent OmniSwitch LAN Switch, the user doesn't care. We are not expert users, but we are users for maintaining and keeping the situation alive, not experts of network switch programming. I'm not an expert of the switches to say what's missing. For smaller sites with 10 persons or so, it's sometimes not so easy to choose Alcatel-Lucent OmniSwitch LAN Switches.
A customer expressed dissatisfaction with the color of the switches, preferring black over the current color, which is close to white. While the color is not a personal concern, my earlier preference was for all products to be extendable in one large stack since some equipment limits stacking to four elements instead of eight.
I am not sure from the client's perspective what can be improved in the tool. From my perspective, service provisioning in the solution needs to improve. One of the things I noticed is the physical components that need to be improved. In general, the way the product is put together is not well done. For instance, in Cisco, things come together very nicely. Also, from a price point perspective, the product is very different from the other solutions. One of the things that Cisco does a lot better than Alcatel is the way that products are put together, especially in terms of how the brackets fit or the way switches are mounted. Also, components that need to be removable components so that they can provide a better view in general to its users, like Cisco.
There are some issues with the network firmware being deleted from the switches.
If the integration is not available, we look for a third-party solution. I would like to see better third-party integration with third-party systems.
I can't think of anything that needs to be improved.
There is no OEM support in India so RMAs need to be sent to France, which takes a long time if the hardware is faulty. Having regional support in India would be very helpful.