Senior Manager IT Infrastructure at Trusource Labs
Real User
Feb 20, 2020
For our purposes, we do not need fast data and we did not need a lot of IOPS (Input/Output Operations Per Second) throughput because we are just running directory services. We have probably 35 VMs of Linux and maybe another 15 VMs of windows. Most of our customers are really large like Amazon and Google. But we also have some small ones that are in the IoT space (Internet of Things). Most of our agents hit a webpage — another SAS solution like Zendesk or Bright Pattern (which is an omnichannel phone system) — whatever the customer brings to us is what we use. We do not do any hosting of anybody's data. Because of that, for PCI (Payment Card Industry) we are squeaky clean. We also have some healthcare accounts. But we do not need high performance for this kind of thing. If I needed performance I would just put in 4 SSDs and flash drives. It isn't what our clients require. The solution works for our situation. It uses all the storage that you have on however many servers you have and combines that into one data store and then you can segment it out from there. We do on-premises installations. Our company was bought back in December 2018 by Collabera Holdings and those sister companies are using C3 networks.
HCI integrates compute, storage, and networking into a single system managed with centralized software. This approach simplifies data center operations and increases scalability, providing organizations of varying sizes with significant efficiencies and cost savings.Organizations use HCI to reduce complexity in managing their IT environments. The integration of hardware resources supports on-demand scaling while centralized management software simplifies administrative tasks. This...
For our purposes, we do not need fast data and we did not need a lot of IOPS (Input/Output Operations Per Second) throughput because we are just running directory services. We have probably 35 VMs of Linux and maybe another 15 VMs of windows. Most of our customers are really large like Amazon and Google. But we also have some small ones that are in the IoT space (Internet of Things). Most of our agents hit a webpage — another SAS solution like Zendesk or Bright Pattern (which is an omnichannel phone system) — whatever the customer brings to us is what we use. We do not do any hosting of anybody's data. Because of that, for PCI (Payment Card Industry) we are squeaky clean. We also have some healthcare accounts. But we do not need high performance for this kind of thing. If I needed performance I would just put in 4 SSDs and flash drives. It isn't what our clients require. The solution works for our situation. It uses all the storage that you have on however many servers you have and combines that into one data store and then you can segment it out from there. We do on-premises installations. Our company was bought back in December 2018 by Collabera Holdings and those sister companies are using C3 networks.