Information Technology Service Manager & Technology Integration DevOps at Djezzy
Real User
Apr 6, 2022
They have a very flexible license system. We don't have a problem with it. On a scale from one to five, with five being expensive, I would rate it at a two. It's pretty reasonable in terms of price.
Principal at a tech services company with 51-200 employees
Real User
Oct 11, 2020
I would say that identify your requirements and pay for the support to implement and test those requirements, and then hope that you did a good job because the cost of their service is fairly expensive.
Learn what your peers think about OpenText Service Manager [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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HP Service Manager has moderate pricing. It depends on the negotiation and use cases.
I pay for Service Manager on a yearly basis, and the price is reasonable - I would rate it five out of ten.
I can't speak to the exact cost of the solution. We do have a permanent license.
Micro Focus Service Manager is a little cheaper than other options. You have to pay a monthly subscription fee.
They have a very flexible license system. We don't have a problem with it. On a scale from one to five, with five being expensive, I would rate it at a two. It's pretty reasonable in terms of price.
I would say that identify your requirements and pay for the support to implement and test those requirements, and then hope that you did a good job because the cost of their service is fairly expensive.