I work as a Program Architect at a Computer Software company with 1,000+ employees.
Our key objective is to update Asset Management. Which one is the best for asset management: SolarWinds Service Desk or ManageEngine ServiceDesk Plus?
Thanks for your advice!
Regional Manager/ Service Delivery Manager at ASPL INFO Services
Dec 9, 2021
HI @Khalid Qureshi,
There are many products in the market for Asset Management with ITIL-complaint features to manage the complete Asset Life cycle. Like Symphony Summit AI.
Manage Engine Service Desk Plus are the ones used by me at many organizations which have delivered the requirement the customers needed in terms of the asset lifecycle, license management, warranty management, etc.
I have more than ten years of experience in a tech company.
We are currently evaluating ManageEngine ServiceDesk and Service Now. What are the main differences between the two? Which would you recommend?
Thanks! I appreciate the help.
Technology Manager at a computer software company with 51-200 employees
Jan 1, 2020
If you need a completed ITIL helpdesk system with Asset Management and Project Management without the hassle of having additional plug-in and can be additional costs, you might need to consider Servicedesk Plus. It's been in the marketing for more than 11years, with customers globally.