@Mykola Shved : In case you are interested to explore another ITSM tool please let me know. I would be happy to share details about an ITSM tool which is certified on 13 ITILv3 processes by PINK ELEPHANT.
@reviewer1460481 : In case you are looking for an alternative to Manage Engine please let me know. I would be happy to recommend another product which has a better reporting engine and also supports more ITIL processes.
@Bhavani Prasad Paragi : In case you are looking for an alternative to Manage Engine please let me know. I would be happy to recommend another ITSM tool which is certified by PINK VERIFY for 13 ITILv3 processes.
I work as a Program Architect at a Computer Software company with 1,000+ employees.
Our key objective is to update Asset Management. Which one is the best for asset management: SolarWinds Service Desk or ManageEngine ServiceDesk Plus?
Thanks for your advice! Read More »
I am evaluating different support platforms for my Healthcare organization. The intention is to use the platform with external and internal users, and the platform should be HIPAA compliant with all the required guidelines of encryption with data in transit and data at rest.
I've looked into t... Read More »