President and COO at a computer software company with 51-200 employees
Reseller
2021-04-12T17:43:00Z
Apr 12, 2021
The way it's licensed is on an annual per-page basis, which is something that I don't see as an issue at all. Overall, their pricing is higher than the competitors, but they offer functionality that is otherwise not available. The way we justify that to the customers when we're implementing is to have them look at the additional functionality. If a competing product is cheaper but it can't do the job, it doesn't really matter. From my perspective, when I talk to our prospects and customers, I explain that it does no good to compare prices. Some of them will compare Grooper to Ephesoft and point out that Ephesoft is whatever percentage cheaper, say 15% or 20%. In response, I explain that Ephesoft can't do what they are asking to be done, so it doesn't matter if it's 100% cheaper. It can't do it, so you have to think of things in a different mindset at that point, aside from the licensing aspect. There really isn't anybody else that I'm aware of that's on their level, so I think they can command it. When somebody else comes along that can do the same things that they can do, then I think at that point the pricing will probably get adjusted.
What is intelligent document processing (IDP)? The term “intelligent document processing” (IDP) refers to a group of solutions that automate document processing by applying artificial intelligence, computer vision, and machine learning.
The way it's licensed is on an annual per-page basis, which is something that I don't see as an issue at all. Overall, their pricing is higher than the competitors, but they offer functionality that is otherwise not available. The way we justify that to the customers when we're implementing is to have them look at the additional functionality. If a competing product is cheaper but it can't do the job, it doesn't really matter. From my perspective, when I talk to our prospects and customers, I explain that it does no good to compare prices. Some of them will compare Grooper to Ephesoft and point out that Ephesoft is whatever percentage cheaper, say 15% or 20%. In response, I explain that Ephesoft can't do what they are asking to be done, so it doesn't matter if it's 100% cheaper. It can't do it, so you have to think of things in a different mindset at that point, aside from the licensing aspect. There really isn't anybody else that I'm aware of that's on their level, so I think they can command it. When somebody else comes along that can do the same things that they can do, then I think at that point the pricing will probably get adjusted.
Know how many pages you will be needing to process, as the pricing is based on that.