Director of IT at Mendocino Forest Products Company, LLC
Real User
2021-10-13T17:45:00Z
Oct 13, 2021
In our case, pricing was all about being able to justify it easily. We showed that going from what we had in place with on-premises to a hosted voice over IP would save us quite a bit of money. So, we negotiated hard. They tossed in equipment and some other things to sweeten the pot for us. On an ongoing basis, it is an expense, but it is a cheaper expense than what we were paying monthly for what we had. We have better quality, and more importantly, we have everyone on the same system. There are just a number of things that we use on a regular basis that we just didn't have before. What we do is not overly complex, because we don't have massive call routing, huge call centers, etc. The way that we use the system, it does everything that we need it to do. It also does it at a very affordable price with good quality.
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In our case, pricing was all about being able to justify it easily. We showed that going from what we had in place with on-premises to a hosted voice over IP would save us quite a bit of money. So, we negotiated hard. They tossed in equipment and some other things to sweeten the pot for us. On an ongoing basis, it is an expense, but it is a cheaper expense than what we were paying monthly for what we had. We have better quality, and more importantly, we have everyone on the same system. There are just a number of things that we use on a regular basis that we just didn't have before. What we do is not overly complex, because we don't have massive call routing, huge call centers, etc. The way that we use the system, it does everything that we need it to do. It also does it at a very affordable price with good quality.