We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
It costs a bit, but it's been fairly good. I can't say I have any complaints with the pricing of it.
In order to give us the latest, greatest version of PredictPulse, Eaton had to give us new cards on our UPS systems. Eaton provided the cards and had our technician install them at no cost to us. In our case, the pricing and licensing were put it in our annual contract.
It's part of our service contracts, so it's not broken down as a separate line item. The PredictPulse is wrapped in with the PMs that are done, so it's not like, "Oh, PredictPulse has half the PM cost. We need to get rid of that." I don't know what it costs. It's just all-in-one: Here is the price to do an annual PM, including PredictPulse, having the technician respond within one day of a call.
I have UPS service contracts with Liebert and Vertive and Eaton's prices are comparable. The cost is reasonable compared to the risk if our systems were to go down because we are a public agency and we want to reduce the risk to our clients who need that service if there's an emergency. For the first year, there is no cost to PredictPulse, with the warranty. In future years, we'll have to enter into a contract for professional service and parts supply.
We priced out the entire project with multiple options and the Eaton equipment was right in line with our budget. I'm not aware of any costs in addition to initial fees.
We have bought all of the features of PredictPulse because each of them serves a different purpose for us. We pay $4,000 for the Eaton 93PM UPS, which includes PredictPulse. It is a reasonable price.
We are not using Eaton's UPS service plans.