They have definitely been leaders in this industry and they're continuing to be there and so I would certainly pay that additional premium for them being ahead of the curve. The way they're priced right now is high, however, due to the value we receive, I don't mind that.
Manager at a manufacturing company with 10,001+ employees
Real User
Mar 5, 2020
The licensing model is complex. For example, some parts are based on the company (how many people use it) and some parts are based on the service model. It differs.
OS3 Product Development Lead at a tech services company with 11-50 employees
Real User
Jan 15, 2020
The cost is quite high but since they are one of the big four companies for this type of development platform, I think the price is okay. But I'm not the right person to talk because I'm not a CEO.
Business Unit Manager at Magnoos Information Systems
Real User
Oct 27, 2019
This product is very inexpensive. It is subscription-based on yearly contracts. My current company has a deal. I think the subscription per year is 20K dollars. Per year for the client is really nothing compared to other products and solutions. You know that a five years subscription is one hundred thousand dollars for five years using all this functionality.
BMC Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed service management that empowers users and accelerates the business, with minimal capital investment.Built with speed and flexibility in mind
Comprehensive functionality:Incident, problem, change, service level management, self-service, discovery and asset management
Social, mobile, modern access: With the Salesforce 1 platform, solve incidents, submit approvals, and crowdsource information via Chatter...
![BMC Remedyforce [EOL] Logo](https://images.peerspot.com/image/upload/c_scale,dpr_3.0,f_auto,q_100,w_40/bSN2Wf7Bgff1KkcTxG8fZAjU.png?_a=BACAGSDL){kind=small}
They have definitely been leaders in this industry and they're continuing to be there and so I would certainly pay that additional premium for them being ahead of the curve. The way they're priced right now is high, however, due to the value we receive, I don't mind that.
The licensing model is complex. For example, some parts are based on the company (how many people use it) and some parts are based on the service model. It differs.
The solution is costly. I'm not sure of the exact costs, however. I'm sure that the solution is more expensive than competitors such as ManageEngine.
The cost is quite high but since they are one of the big four companies for this type of development platform, I think the price is okay. But I'm not the right person to talk because I'm not a CEO.
This product is very inexpensive. It is subscription-based on yearly contracts. My current company has a deal. I think the subscription per year is 20K dollars. Per year for the client is really nothing compared to other products and solutions. You know that a five years subscription is one hundred thousand dollars for five years using all this functionality.