IT Central Station is now PeerSpot: Here's why
2019-08-07T06:15:00Z

What do you like most about NICE Robotic Automation?

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
13

Hi Everyone,

What do you like most about NICE Robotic Automation?

Thanks for sharing your thoughts with the community!

PeerSpot user
Guest
44 Answers

reviewer1568358 - PeerSpot reviewer
Top 5Real User

It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer.

2021-05-01T09:39:07Z
reviewer1524891 - PeerSpot reviewer
Top 10Real User

It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that.

2021-04-30T18:11:45Z
Marc Lee-Smith - PeerSpot reviewer
Real User

NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built.

2019-09-19T08:40:00Z
Nicola Bentham - PeerSpot reviewer
Real User

What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer.

2019-08-07T06:15:00Z
Buyer's Guide
Robotic Process Automation (RPA)
July 2022
Find out what your peers are saying about NICE, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: July 2022.
621,327 professionals have used our research since 2012.