System Administrator at a computer software company with 1,001-5,000 employees
Real User
Jul 12, 2023
LivePerson has been really useful for us. For example, there are several features, such as predefined content and rating information, that are more client-oriented.
The auto feature where if there are five chats and one of them goes down or a customer leaves the conversation, a new chat automatically pops up with the next customer available on the line is valuable.
LivePerson is a cutting-edge platform for digital engagement, enhancing customer interactions through AI-powered messaging, voice, and chat solutions. It empowers businesses to connect with users efficiently across preferred channels.LivePerson offers businesses an innovative approach to customer engagement by leveraging advanced AI technology. This facilitates seamless interactions, allowing teams to adopt conversational methods across messaging, voice, and chat. Businesses benefit from...
LivePerson's technical support team is good since they are quick to solve the issues we face with the platform in our company.
LivePerson has been really useful for us. For example, there are several features, such as predefined content and rating information, that are more client-oriented.
The auto feature where if there are five chats and one of them goes down or a customer leaves the conversation, a new chat automatically pops up with the next customer available on the line is valuable.