Compliance Manager at a hospitality company with 10,001+ employees
Real User
2020-12-01T20:38:50Z
Dec 1, 2020
I tell people who are new to the product and who are starting to use it that instead of going through all different panels, there are multiple ways to do the same thing. Whether it's adding components to packages, staging them, or something else, you can do it all from the list option five once that package is created and it is at a good central location. The processes are important. Don't ad hoc anything, and make sure you follow the rules because ChangeMan has a baseline. I can go out and update something in the production library, and it will be there, but I got to do it through ChangeMan. It has to see it happen. All this is very important. I would rate Serena ChangeMan ZMF a seven out of ten. Customer support and technical support have dropped that score to seven.
Software Configuration Management is a process aimed at maintaining consistency in the performance and functionality of a software product during its lifecycle. This involves managing changes, tracking project performance, and ensuring integrity across development environments.Utilizing Software Configuration Management ensures quality and reliability in software projects by systematically handling changes. It aligns development processes with business goals, controls versioning, and reduces...
My advice is: Take the time to learn it. It's very flexible and it will do what you want, so take the time to learn it.
I tell people who are new to the product and who are starting to use it that instead of going through all different panels, there are multiple ways to do the same thing. Whether it's adding components to packages, staging them, or something else, you can do it all from the list option five once that package is created and it is at a good central location. The processes are important. Don't ad hoc anything, and make sure you follow the rules because ChangeMan has a baseline. I can go out and update something in the production library, and it will be there, but I got to do it through ChangeMan. It has to see it happen. All this is very important. I would rate Serena ChangeMan ZMF a seven out of ten. Customer support and technical support have dropped that score to seven.