If you recently purchased this solution, then you made the right choice. Just get the resources that you need to integrate the software and then hand it over to the people that have experience with it to work with it. You need somebody who is capable of understanding numbers and data. That's who you want to work with. If you get the right type of people, then you can get the best results and the company will benefit greatly — that's my advice. Complete the integration and then get somebody who can manage the software. You need someone with experience, you need to see things happening. You need someone who has a couple of years, or at least one year of experience using it every day, creating rules, reviewing documents; they need to be capable right away. On a scale from one to ten, I would give Kount a rating of nine — there is still some room for improvement. I have used a lot of proprietary tools, but Kount is probably the best. Overall, it's been great.
If it were 2017 or 2018 I would have definitely recommended it. There were other departments in it. A lot of my colleagues said they were using other systems. One name came up frequently that I don't recollect. I wondered why they were not using Kount. There might be some other reasons, though I don't think there is any technical problem. I enjoyed the work. I didn't have any complaints and there were no performance issues except which were for the most part induced by having external problems. After doing everything, I needed to have some credit for the work. So I used to get statistical data from the risk management team and the product managers were asking how Kount was. They used to say that so many millions of dollars were saved. They definitely came back and gave this feedback. It helped pay a lot of money for a pickup. On a scale of one to ten I would rate Kount a nine.
Director, Compliance Services at a tech vendor with 1,001-5,000 employees
Real User
2020-11-18T03:47:00Z
Nov 18, 2020
My advice would be to make sure when you're going through the proposal process to outline certain use cases that are specific to your business. I'd also suggest trying to speak with other customers that Kount has on their platform that are in the same industry as you. Try to connect and reach out to them, because Kount does a really good job but they work with so many different industries that you want to make sure that they're specific to your business and that your pain points will be addressed. They do a good job covering all of their bases. It's really just about if there are specific pain points that are particular to your business or your industry, make sure that you get some very valid examples to show how they're solving them. I would rate Kount a nine out of ten.
Kount’s patented machine learning technology analyzes transactions to stop fraud and increase revenue for online businesses, merchants, acquiring banks, and payment service providers.
If you recently purchased this solution, then you made the right choice. Just get the resources that you need to integrate the software and then hand it over to the people that have experience with it to work with it. You need somebody who is capable of understanding numbers and data. That's who you want to work with. If you get the right type of people, then you can get the best results and the company will benefit greatly — that's my advice. Complete the integration and then get somebody who can manage the software. You need someone with experience, you need to see things happening. You need someone who has a couple of years, or at least one year of experience using it every day, creating rules, reviewing documents; they need to be capable right away. On a scale from one to ten, I would give Kount a rating of nine — there is still some room for improvement. I have used a lot of proprietary tools, but Kount is probably the best. Overall, it's been great.
If it were 2017 or 2018 I would have definitely recommended it. There were other departments in it. A lot of my colleagues said they were using other systems. One name came up frequently that I don't recollect. I wondered why they were not using Kount. There might be some other reasons, though I don't think there is any technical problem. I enjoyed the work. I didn't have any complaints and there were no performance issues except which were for the most part induced by having external problems. After doing everything, I needed to have some credit for the work. So I used to get statistical data from the risk management team and the product managers were asking how Kount was. They used to say that so many millions of dollars were saved. They definitely came back and gave this feedback. It helped pay a lot of money for a pickup. On a scale of one to ten I would rate Kount a nine.
My advice would be to make sure when you're going through the proposal process to outline certain use cases that are specific to your business. I'd also suggest trying to speak with other customers that Kount has on their platform that are in the same industry as you. Try to connect and reach out to them, because Kount does a really good job but they work with so many different industries that you want to make sure that they're specific to your business and that your pain points will be addressed. They do a good job covering all of their bases. It's really just about if there are specific pain points that are particular to your business or your industry, make sure that you get some very valid examples to show how they're solving them. I would rate Kount a nine out of ten.