Really refine your use case, gather your requirements, and talk with the team to confirm if that is something possible before proceeding. I rated this solution an 8 out of 10.
Senior Solutions Consultant at a tech services company with 501-1,000 employees
Real User
Top 5
Apr 14, 2026
Teleperformance is an exceptional reseller from Kore's side, and we have a great partnership with them. We are direct vendors and resellers of Kore.ai as a direct vendor. For our public cloud deployments, we use AWS most often. We deploy Kore.ai using multiple configurations, mostly public cloud in AWS Frankfurt, Microsoft Azure in UAE, and we also have one on-premises deployment for one of the leading banks in the Middle East, so it is a blend of all. From the perspective of post-implementation support, Kore.ai can improve significantly because I have seen it lagging in their industry vertical. Other vendors are quite effective at providing post-sales support, and that is an area where Kore.ai can gain market traction through improvements. Another exciting feature is the industry vertical-based bots that have already been tried and tested by Kore.ai. I don't believe any other vendor offers this with specific bots for the healthcare industry, aviation, BFSI, automobile, and insurance. They have predefined use cases already plugged in, so you don't have to start from scratch. Predefined templates inside the libraries can be reused and built upon for your bots. I rate this review overall as a seven.
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Really refine your use case, gather your requirements, and talk with the team to confirm if that is something possible before proceeding. I rated this solution an 8 out of 10.
Teleperformance is an exceptional reseller from Kore's side, and we have a great partnership with them. We are direct vendors and resellers of Kore.ai as a direct vendor. For our public cloud deployments, we use AWS most often. We deploy Kore.ai using multiple configurations, mostly public cloud in AWS Frankfurt, Microsoft Azure in UAE, and we also have one on-premises deployment for one of the leading banks in the Middle East, so it is a blend of all. From the perspective of post-implementation support, Kore.ai can improve significantly because I have seen it lagging in their industry vertical. Other vendors are quite effective at providing post-sales support, and that is an area where Kore.ai can gain market traction through improvements. Another exciting feature is the industry vertical-based bots that have already been tried and tested by Kore.ai. I don't believe any other vendor offers this with specific bots for the healthcare industry, aviation, BFSI, automobile, and insurance. They have predefined use cases already plugged in, so you don't have to start from scratch. Predefined templates inside the libraries can be reused and built upon for your bots. I rate this review overall as a seven.