For those looking into using Files.com, the recommendation is to use it because it is great.There is fairly high confidence in the security measures of Files.com for enterprise data governance. Files.com allows passwords to be set, which alone makes it great. Additionally, when a folder is shared, the link is required in order to access the folder. Files.com overall offers good security features. The ability to password protect links to the shared files makes it safer. This review is rated seven out of ten.
President at a financial services firm with 51-200 employees
Real User
Top 10
Feb 24, 2026
Positive operational improvements have been noticed due to Files.com's support for multiple protocols, including SFTP, HTTPS, and API-based transfers. If I were advising others considering Files.com, I would suggest clearly defining your use case first, taking time to design your permission structure, leveraging automation early, using multi-protocol support strategically, and monitoring and optimizing. I rate this solution an eight out of ten.
Regional Senior Manager, Lifecycle Delivery at a consultancy with 1,001-5,000 employees
Real User
Top 10
Feb 20, 2026
The advice I would give to others looking into using Files.com depends on what they want to use it for, as our uses are integrated with Salesforce, which is a little unique to the technical support we provide. I would rate this solution a 10.
Senior Director, Enterprise Applications at a retailer with 501-1,000 employees
Real User
Top 5
Feb 6, 2026
There are far more features in Files.com than I am actively using, and in our particular environment, I think there is a lot of opportunity for using some of the more advanced security that is available. The reliability and user management of Files.com have kept the cost of it appropriate, and we don't have to have the scramble of trying to figure out how to reduce costs for bloat or unnecessary licensing. I am very confident in the security measures of Files.com for enterprise data governance. I would rate this solution a 10 out of 10.
Senior Director Information Architecture at a consultancy with 11-50 employees
Real User
Top 5
Feb 5, 2026
From an overall security standpoint, Files.com meets our basic security requirements. The unified namespace it provides is significant, allowing easy configuration for file movement across platforms and reducing manual effort. The feature to set granular permissions without creating user accounts has not been used, so no comment can be provided on that. Feedback from our security team indicates they have no concerns, as Files.com meets our basic enterprise data governance requirements, such as file encryption and retention policies.
President & Chief Executive Officer at a consultancy with 11-50 employees
Real User
Top 5
Jan 16, 2026
I rate Files.com a perfect score of 10. I chose 10 because it works; it is a wonderful product. We do not use the granular permissions feature through Files.com without creating user accounts. I assess the overall security features provided by Files.com positively; we use the security to tell our customers that it is a reliable platform. I assess the solution's cloud-native architecture in terms of uptime and reliability as they work beautifully; they never fail. I have noticed changes in operational efficiency due to Files.com's support for multiple protocols; we used to have our own SFTP server and it was troublesome because of failures, but now that we have been using SFTP with Files.com, it works and it is reliable. My overall review rating for Files.com is 10.
We are expecting 300 to 500 users for this year, and it may grow in the future. At our end, there is nothing to maintain. We have just a web portal to access. If something is not accessible, we have a direct customer care contact, and we have not faced any issues. If you have a requirement to share data outside your organization, I will definitely recommend Files.com for their easy setup, secure file transfer solutions, and all the data privacy features. If it is something for internal use, I may go with an in-house solution. However, if you want to share it over the internet with those outside your organization, I recommend Files.com. I would rate this product a nine out of ten.
I would rate Files.com a ten out of ten. I choose ten because Files.com is reliable, scalable, easy to use, and provides phenomenal tech support whenever I need it. I create user accounts for every user, so I have not set granular permissions without creating user accounts. Overall, I assess the security features provided by Files.com as excellent; it allows me to transfer only zip files, preventing other files that could come from hackers or bad actors from being transferred into my AWS secure environment, which I think is a phenomenal feature. I assess the solution's cloud-native architecture for uptime and reliability, observing that the uptime is probably ninety-nine point five percent, and I do not worry about reliability because it is rock solid. I do not really use multiple protocols, so I have not noticed any changes in operational efficiency due to the solution's support for them. I am very confident in the security measures of Files.com for enterprise data governance; one of the things I do is transfer zip files from my client computers to my AWS computer, allowing me to transfer only zip files, protecting it from other types of transfers where someone might try to hack the system. Files.com is deployed in my organization using public cloud on Amazon Web Services, where I have it running on a server that sits and waits to listen for files to be transferred from my clients and saves them flawlessly. My advice to others looking into using Files.com is that it is a robust, secure, and tremendous solution, and I would encourage anyone who needs to securely transfer files to evaluate it. I give this solution an overall rating of ten.
I haven't set granular permissions to users through Files.com without creating user accounts, so I can't comment on how this feature influences user management. I haven't really considered the security issues of Files.com for enterprise data governance because we don't share anything that isn't really very important outside of our organization. Files.com's unified namespace has not affected my organization's file accessibility. I have not noticed any changes in operational efficiency due to the solution's support for multiple protocols at this stage. I assess Files.com's cloud-native architecture as working really well in terms of uptime and reliability. I would rate this review as a ten out of ten.
I don't have anything else to add about my main use case or how my team interacts with Files.com day-to-day. I don't want to add anything else about the features. I don't have anything else to add about the needed improvements, as that's the only issue we see. I give this product a rating of 9 out of 10 because I never pick 10.
EVP at a financial services firm with 11-50 employees
Real User
Top 10
Nov 21, 2025
Files.com should be encouraged over competitors like ShareFile because of the support, ease of use, and the willingness to work directly with clients to get the job done every time. This is a great company. The review rating for Files.com is 10 out of 10.
I would advise others looking into using Files.com to do their homework and compare, but at the end of the day, I think they will be happy using Files.com with all its features, superior technical support, customer support, and the pricing. Files.com stands out as a perfect solution for me because it fits many of our use cases. We were searching for and trying to build a solution to get our client data and PBS data into AWS, and Files.com integrates into that very smoothly. Files.com's unified namespace has affected our organization's file accessibility in a seamless way, as we use AWS in our environment and we seamlessly integrate into AWS. I set granular permissions to users through Files.com without creating user accounts, which influences my user management excellently. They provide fencing and subdirectories, allowing me to assign certain groups and certain users to specific information with read, write, or full access, which is very granular, almost the same as the Windows file structure and folder structure. I'm very confident in the security measures of Files.com for enterprise data governance. Files.com filled out a security questionnaire for us, and it checked all our boxes, letting us work with Files.com in complete confidence. Files.com's cloud-native architecture in terms of uptime and reliability has achieved 100% uptime with never any issues. I would rate this review a 10 out of 10.
Product Owner | Infrastructure Specialist at a tech vendor with 10,001+ employees
Real User
Jan 9, 2024
We encountered various challenges with connecting our teams and ensuring seamless communication with our business clients, often necessitating involvement from network teams to address firewall rules and other technical aspects. Additionally, discovering the full extent of what was achievable within our established framework posed another set of hurdles. I recommend its use case to understand the intent to use Files.com, especially if it involves setting up automation. It's important to prioritize setting up SSL as quickly as possible. Additionally, using SFTP would be ideal to avoid concerns about passwords and usernames. There are various options within Files.com, such as looking for mount points or using different anchors, depending on the specific needs. If FTP is the chosen method, Files.com offers a reliable solution. Overall, I rate the solution an eight out of ten.
Files.com streamlines file management for businesses by offering a cloud-based platform with robust security and collaboration tools, enhancing efficiency in data handling and sharing.
Files.com provides a secure, centralized environment for storing, managing, and sharing files. With its diverse integrations, Files.com caters to industries needing reliable file workflows and compliance with stringent data security standards. It prioritizes ease of integration with existing tech stacks to...
For those looking into using Files.com, the recommendation is to use it because it is great.There is fairly high confidence in the security measures of Files.com for enterprise data governance. Files.com allows passwords to be set, which alone makes it great. Additionally, when a folder is shared, the link is required in order to access the folder. Files.com overall offers good security features. The ability to password protect links to the shared files makes it safer. This review is rated seven out of ten.
Positive operational improvements have been noticed due to Files.com's support for multiple protocols, including SFTP, HTTPS, and API-based transfers. If I were advising others considering Files.com, I would suggest clearly defining your use case first, taking time to design your permission structure, leveraging automation early, using multi-protocol support strategically, and monitoring and optimizing. I rate this solution an eight out of ten.
The advice I would give to others looking into using Files.com depends on what they want to use it for, as our uses are integrated with Salesforce, which is a little unique to the technical support we provide. I would rate this solution a 10.
There are far more features in Files.com than I am actively using, and in our particular environment, I think there is a lot of opportunity for using some of the more advanced security that is available. The reliability and user management of Files.com have kept the cost of it appropriate, and we don't have to have the scramble of trying to figure out how to reduce costs for bloat or unnecessary licensing. I am very confident in the security measures of Files.com for enterprise data governance. I would rate this solution a 10 out of 10.
From an overall security standpoint, Files.com meets our basic security requirements. The unified namespace it provides is significant, allowing easy configuration for file movement across platforms and reducing manual effort. The feature to set granular permissions without creating user accounts has not been used, so no comment can be provided on that. Feedback from our security team indicates they have no concerns, as Files.com meets our basic enterprise data governance requirements, such as file encryption and retention policies.
I rate Files.com a perfect score of 10. I chose 10 because it works; it is a wonderful product. We do not use the granular permissions feature through Files.com without creating user accounts. I assess the overall security features provided by Files.com positively; we use the security to tell our customers that it is a reliable platform. I assess the solution's cloud-native architecture in terms of uptime and reliability as they work beautifully; they never fail. I have noticed changes in operational efficiency due to Files.com's support for multiple protocols; we used to have our own SFTP server and it was troublesome because of failures, but now that we have been using SFTP with Files.com, it works and it is reliable. My overall review rating for Files.com is 10.
We are expecting 300 to 500 users for this year, and it may grow in the future. At our end, there is nothing to maintain. We have just a web portal to access. If something is not accessible, we have a direct customer care contact, and we have not faced any issues. If you have a requirement to share data outside your organization, I will definitely recommend Files.com for their easy setup, secure file transfer solutions, and all the data privacy features. If it is something for internal use, I may go with an in-house solution. However, if you want to share it over the internet with those outside your organization, I recommend Files.com. I would rate this product a nine out of ten.
I would rate Files.com a ten out of ten. I choose ten because Files.com is reliable, scalable, easy to use, and provides phenomenal tech support whenever I need it. I create user accounts for every user, so I have not set granular permissions without creating user accounts. Overall, I assess the security features provided by Files.com as excellent; it allows me to transfer only zip files, preventing other files that could come from hackers or bad actors from being transferred into my AWS secure environment, which I think is a phenomenal feature. I assess the solution's cloud-native architecture for uptime and reliability, observing that the uptime is probably ninety-nine point five percent, and I do not worry about reliability because it is rock solid. I do not really use multiple protocols, so I have not noticed any changes in operational efficiency due to the solution's support for them. I am very confident in the security measures of Files.com for enterprise data governance; one of the things I do is transfer zip files from my client computers to my AWS computer, allowing me to transfer only zip files, protecting it from other types of transfers where someone might try to hack the system. Files.com is deployed in my organization using public cloud on Amazon Web Services, where I have it running on a server that sits and waits to listen for files to be transferred from my clients and saves them flawlessly. My advice to others looking into using Files.com is that it is a robust, secure, and tremendous solution, and I would encourage anyone who needs to securely transfer files to evaluate it. I give this solution an overall rating of ten.
I haven't set granular permissions to users through Files.com without creating user accounts, so I can't comment on how this feature influences user management. I haven't really considered the security issues of Files.com for enterprise data governance because we don't share anything that isn't really very important outside of our organization. Files.com's unified namespace has not affected my organization's file accessibility. I have not noticed any changes in operational efficiency due to the solution's support for multiple protocols at this stage. I assess Files.com's cloud-native architecture as working really well in terms of uptime and reliability. I would rate this review as a ten out of ten.
I don't have anything else to add about my main use case or how my team interacts with Files.com day-to-day. I don't want to add anything else about the features. I don't have anything else to add about the needed improvements, as that's the only issue we see. I give this product a rating of 9 out of 10 because I never pick 10.
Files.com should be encouraged over competitors like ShareFile because of the support, ease of use, and the willingness to work directly with clients to get the job done every time. This is a great company. The review rating for Files.com is 10 out of 10.
I would advise others looking into using Files.com to do their homework and compare, but at the end of the day, I think they will be happy using Files.com with all its features, superior technical support, customer support, and the pricing. Files.com stands out as a perfect solution for me because it fits many of our use cases. We were searching for and trying to build a solution to get our client data and PBS data into AWS, and Files.com integrates into that very smoothly. Files.com's unified namespace has affected our organization's file accessibility in a seamless way, as we use AWS in our environment and we seamlessly integrate into AWS. I set granular permissions to users through Files.com without creating user accounts, which influences my user management excellently. They provide fencing and subdirectories, allowing me to assign certain groups and certain users to specific information with read, write, or full access, which is very granular, almost the same as the Windows file structure and folder structure. I'm very confident in the security measures of Files.com for enterprise data governance. Files.com filled out a security questionnaire for us, and it checked all our boxes, letting us work with Files.com in complete confidence. Files.com's cloud-native architecture in terms of uptime and reliability has achieved 100% uptime with never any issues. I would rate this review a 10 out of 10.
We encountered various challenges with connecting our teams and ensuring seamless communication with our business clients, often necessitating involvement from network teams to address firewall rules and other technical aspects. Additionally, discovering the full extent of what was achievable within our established framework posed another set of hurdles. I recommend its use case to understand the intent to use Files.com, especially if it involves setting up automation. It's important to prioritize setting up SSL as quickly as possible. Additionally, using SFTP would be ideal to avoid concerns about passwords and usernames. There are various options within Files.com, such as looking for mount points or using different anchors, depending on the specific needs. If FTP is the chosen method, Files.com offers a reliable solution. Overall, I rate the solution an eight out of ten.