West Contact Management Outsourcing cloud contact center solution can help your company improve customer satisfaction by handling volume, breaking down silos and promoting agent engagement all while ensuring transactional security and reducing operational costs. We’ll help you modernize the customer experience today and provide the guidance you need to keep up tomorrow.
| Product | Market Share (%) |
|---|---|
| West Contact Management Outsourcing | 2.4% |
| Foundever | 22.3% |
| Teleperformance Contact Management Outsourcing | 21.0% |
| Other | 54.3% |
Stanford Health Care, Ochsner Health System
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