Trend Micro Cloud One Reviews

Trend Micro Cloud One has a varied opinion on its pricing, with some reviewers stating that it is good and not overly expensive, while others suggest that it could be cheaper. The pricing is said to be somewhere in the middle, not as high as premium players like Cisco, but not as low as niche players. The cost is dependent on the number of units and the additional services required. The setup cost is not mentioned in the reviews. The licensing is a yearly paid service, with options to pay monthly, quarterly, or annually.

The flexibility and ease of integration with Trend Micro Cloud One Container Security allow for a high return on investment, as users can cancel the service whenever they no longer have a need for it. Customers have not reported any negative experiences with the product.

Trend Micro Cloud One is primarily used to protect physical servers and cloud workloads, as well as endpoints and VMs. It is also utilized for endpoint security, server security, and email security. Cloud One Container Security is recommended for intrusion prevention and protecting microservices architecture. Additionally, Cloud One Workload Security is used for security checks, recommendations, and reports. It is a server security solution for both Windows and Linux platforms and requires daily monitoring and vulnerability management. A dashboard is used to keep track of usage.

Trend Micro Cloud One's valuable features include a good interface, a lightweight scanning engine, a simple and easy-to-manage dashboard for container security, great vulnerability protection and intrusion prevention for network security, security analysis, remote access security, and driver security for workload security. The visibility provided for workload management is also useful, along with the ability to track critical events and control restrictions on server access and application installation. Additionally, the solution is stable, scalable, and offers a bug bounty program and the detection of new vulnerabilities for third-party solutions.

Improvements needed for Trend Micro Cloud One include: more flexible alerts, better local agent logs, updated marketing documentation, and simpler licensing. The initial setup can also be complex for inexperienced users. Additionally, the product should focus equally on both AWS and Azure and could benefit from automation and machine learning features. While some users are satisfied with the solution, pricing can become high.

Trend Micro Cloud One's initial setup varies depending on the person and their experience with container platforms. Some found it easy and straightforward while others found it complicated and required support from a Trend Micro person. The solution itself is easy to implement for those with technical knowledge, but may take a few weeks to fully deploy depending on the complexity of the environment. Once deployed, it requires daily monitoring and maintenance to ensure vulnerabilities are addressed.

The reviewers unanimously agree that Trend Micro Cloud One is highly scalable.

Trend Micro's customer service and support are highly rated. Users have had positive experiences with the technical support team and value the help they received during different phases, such as presales and contract-building.  Users appreciate the knowledge and expertise of the support team, particularly in relation to product and integration knowledge. 

Reviewers have found Trend Micro Cloud One to be a stable solution. Some have had a few issues with stability, but most rate it highly, with some even giving it the highest score for stability. There are no bugs or glitches, and the solution does not crash or freeze.