Advanced threat and data protection for Microsoft Office 365, Google G Suite, and cloud file-sharing services
The most valuable features of Trend Micro Cloud App Security include URL detection, intelligence features, easy integration, security capabilities, scalability, stability, reliability, straightforward initial setup, high-level email protection, and frequent updates. The DLP features that set it apart from other solutions.
Users have expressed the need for separate corporate-level licenses for multiple instances, each with their own super admin. They have also mentioned that the technical support services could be improved. The policy setup and DLP module should offer more advanced features, as the current setup is considered too basic and does not support file attributes. Users have also mentioned that the price of the solution could be lower and they would like to see a decrease in cost in future releases.
The solution has proven to be highly effective in generating significant returns for users, contributing to ROI. It successfully fulfills its intended purpose of monitoring and preventing suspicious emails.
Users have provided mixed feedback on the pricing, setup cost, and licensing of Trend Micro Cloud App Security. Some users find the pricing reasonable compared to other vendors like Cisco, with maintenance and support included in the standard licenses. However, they mention that flexibility at the corporate level could be improved. Some recommend that first-time users purchase implementation packages or professional services.
The primary use case of Trend Micro Cloud App Security is to provide email security for Office 365. It is used to block phishing, spam, and impersonated emails, and to implement security in Microsoft 365 and Google Workspace.
Additionally, it is used to protect Office 365 and can be utilized for endpoint security and security for networks.
The technical support services of Trend Micro Cloud App Security could use improvement, with response times taking up to 24 hours. However, the team does address issues based on severity.
The primary use case of Trend Micro Cloud App Security is to provide email security for Office 365. It is used to block phishing, spam, and impersonated emails, and to implement security in Microsoft 365 and Google Workspace. Additionally, it is used to protect Office 365 and can be utilized for endpoint security and security for networks.
Trend Micro Cloud App Security is highly scalable, accommodating over 800 users and requiring two to three administrators for management. It can easily scale and extend.
Trend Micro Cloud App Security is highly reliable and consistent, with no issues or malfunctions. It is considered to be extremely stable and dependable.
We use the solution for cloud data protection, particularly for email and file-sharing systems. It integrates with Microsoft Office 365 and Google Suite to scan mailboxes for spam, viruses, and phishing attacks and prevent data leakage. We also use it to protect file systems like SharePoint and OneDrive.
I find Trend Micro Cloud App Security useful for scanning our email boxes. We can scan them one by one, which is a good feature. It's not just gateway-level protection - we integrate the email system with it. They have special protection and parameters for phishing emails.
Its Global Threat Intelligence platform is one of the leading ones, detecting many vulnerabilities. The solution is integrated into the Vision One platform, allowing us to gain visibility into the network and run security playbooks, which helps ensure organizational security.
For improvements, I think it would be great if Trend Micro Cloud App Security could enhance their product to be a single SASE solution. It should be similar to competitors like Palo Alto.
The solution should also expand integration from the public cloud to the private cloud and add Cloud DLP and CASB features.
I have been working with the product for five years.
Deployment is generally straightforward and good. A basic deployment typically takes about two hours to complete, though it can vary depending on client requirements, the number of agents, and the number of users. Usually, two engineers are involved in the deployment process from our side.
The phishing protection and file protection features can save organization data, directly impacting ROI.
We chose the solution because they've been Gartner leaders for over 15 years, have a good customer base, and are a well-established company. I'd rate the product an eight out of ten.
