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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Rollback feature is highly valued and crucial for users.
AI models offer significant advantages in providing insights and generating comprehensive reports.
N-able EDR provides visibility and a storyline to track virus or malware activities, detailing infected processes and changes.
The '360 vision' feature allows comprehensive visibility over all devices in an inventory.
Users appreciate the advanced AI functionality, which facilitates easy understanding of reports and insights.

CONS

There are numerous false positives appearing in the dashboard.
A desire exists for support on both Android and iOS smartphones.
The automatic license subscription feature when adding a new device is not appreciated.
Scalability is rated as seven out of ten, signifying room for improvement.
There is a need for improved pricing through bundled options and a more streamlined billing process.
 

N-able EDR Pros review quotes

Yazan Albaw - PeerSpot reviewer
Sep 4, 2024
It provides visibility and a storyline to track the virus or malware's activities, showing infected processes and changes made.
NM
Aug 19, 2025
We have been using this solution for quite some time, and the AI functionality is quite advanced; we are able to provide insights on different aspects and read the reports easily.
RC
Feb 25, 2025
The most valuable feature, which I can describe as the '360 vision' of the inventory device, provides a complete view of all the devices.
Find out what your peers are saying about N-able, SentinelOne, CrowdStrike and others in Endpoint Detection and Response (EDR). Updated: January 2025.
867,370 professionals have used our research since 2012.
RG
Nov 30, 2021
The most valuable features are the rollback feature, it's important for us. The AI models and are good.
 

N-able EDR Cons review quotes

Yazan Albaw - PeerSpot reviewer
Sep 4, 2024
I would like to see them add support for both Android and iOS smartphones.
NM
Aug 19, 2025
With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process.
RC
Feb 25, 2025
Concerning the license, if I add one more device without a license, it will automatically subscribe to a license. I do not appreciate that.
Find out what your peers are saying about N-able, SentinelOne, CrowdStrike and others in Endpoint Detection and Response (EDR). Updated: January 2025.
867,370 professionals have used our research since 2012.
RG
Nov 30, 2021
We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing.