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OpenText Network Node Manager pros and cons

Vendor: OpenText
3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Network Node Manager provides a comprehensive network overview and device monitoring.
The platform features a robust topology creation and real-time monitoring application.
The causal engine and root cause analyzer keep users updated on critical errors and incidents.
Scalability is a key aspect, allowing easy creation of more nodes as needed.
OpenText Network Node Manager's stability and vendor compatibility are widely recognized.

CONS

OpenText Network Node Manager requires improvements in its deployment architecture and installation process.
The reporting capabilities could be enhanced for better SLA-awareness and intuitiveness.
Resource utilization is high, presenting an optimization challenge.
Customization of reports is lacking, and users are unable to create personalized reports.
Technical support from OpenText is often delayed, with cases taking up to a month to resolve.
 

OpenText Network Node Manager Pros review quotes

it_user110289 - PeerSpot reviewer
Test Analyst with 51-200 employees
Mar 23, 2015
The Network Manager has improved incident tracking and speed of response to trouble tickets.
it_user139164 - PeerSpot reviewer
Consultant at a comms service provider with 51-200 employees
Jul 12, 2014
A complete solution for network monitoring.
it_user368232 - PeerSpot reviewer
Director of System Management Design at a comms service provider with 10,001+ employees
Jan 11, 2016
Because of the topological network mapping, our management can quickly take action when there's a network problem.
Learn what your peers think about OpenText Network Node Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,728 professionals have used our research since 2012.
WL
Enterprise System Management at a tech services company with 51-200 employees
Aug 16, 2016
Effectively monitor networks physical and virtual devices.
it_user567804 - PeerSpot reviewer
General Manager Strategic Programs at a tech services company with 10,001+ employees
Dec 8, 2016
The HPE suite is amazingly beautiful, has a fantastic user experience, and provides a high amount of simplification across transactions when adopting cloud technologies significantly.
it_user567819 - PeerSpot reviewer
Sr Solution Architect/OSS at Etisalat
Dec 8, 2016
It is a good network monitoring, enterprise solution, and a meta-monitoring solution with good visualization.
it_user567834 - PeerSpot reviewer
Team Leader Data Center Services at a retailer with 1,001-5,000 employees
Dec 21, 2016
The most important benefit is to have one controller and to get all information to a single point.
it_user671304 - PeerSpot reviewer
Technical architect at a tech services company with 10,001+ employees
May 24, 2017
It gives us a good overview of what's happening in our networks and the devices in the networks.
it_user671325 - PeerSpot reviewer
Associate Director at a tech services company with 10,001+ employees
May 24, 2017
Topology creation is the most valuable feature.
it_user671343 - PeerSpot reviewer
Support Manager at a tech vendor with 51-200 employees
May 24, 2017
So actually it makes our life a lot easier in identifying if you've got problematic areas.
 

OpenText Network Node Manager Cons review quotes

it_user110289 - PeerSpot reviewer
Test Analyst with 51-200 employees
Mar 23, 2015
Configuration was a bit cumbersome for SNMP traps on the routers and configuration of the SPIs was a little complicated.
it_user139164 - PeerSpot reviewer
Consultant at a comms service provider with 51-200 employees
Jul 12, 2014
The cost is high comparing to its competitors, but the results are awesome.
it_user368232 - PeerSpot reviewer
Director of System Management Design at a comms service provider with 10,001+ employees
Jan 11, 2016
It needs better management for the routing protocol, which right now is really not very good.
Learn what your peers think about OpenText Network Node Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,728 professionals have used our research since 2012.
WL
Enterprise System Management at a tech services company with 51-200 employees
Aug 16, 2016
The technical documentation takes experience and much reading to master.
it_user567804 - PeerSpot reviewer
General Manager Strategic Programs at a tech services company with 10,001+ employees
Dec 8, 2016
I want to have some of those nicer features for when networks go flapping. I want to receive alerts before problems occur rather than when it actually goes down.
it_user567819 - PeerSpot reviewer
Sr Solution Architect/OSS at Etisalat
Dec 8, 2016
It is hindering us so much because we cannot give it directly to customers because after a number of connections, the system goes down within one minute.
it_user567834 - PeerSpot reviewer
Team Leader Data Center Services at a retailer with 1,001-5,000 employees
Dec 21, 2016
Sometimes technical support is not so amazing. We need to wait a long time to get a solution for a ticket.
it_user671304 - PeerSpot reviewer
Technical architect at a tech services company with 10,001+ employees
May 24, 2017
As the technologies evolve, also these solutions or the monitoring tools should evolve to cover the progress in technology, including capabilities related to monitoring of virtualized devices today, as the DNS is on the table in this way.
it_user671325 - PeerSpot reviewer
Associate Director at a tech services company with 10,001+ employees
May 24, 2017
The deployment architecture and installation part needs improvement.
it_user671343 - PeerSpot reviewer
Support Manager at a tech vendor with 51-200 employees
May 24, 2017
That is a little bit difficult for me because I haven't been personally dealing with the software directly, so the subcontractor has been the face in informing us what the product is capable of.